JivoChat vs HubSpot Service Hub
Take a look at how
JivoChat
and
HubSpot Service Hub
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
JivoChat
scores
4.8
out of 5 from
47
reviews, while
HubSpot Service Hub
has been rated
4.4
out of 5 from
2172
reviews.
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At a Glance
Overview
JivoChat is a free live chat software that helps online businesses talk to their customers in real-time. With this solution, users can offer a 360-degree customer support system and connect message funnels, offer calls, and configure and customize their customer services specifically to their nee... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$0.00
/ month
Professional
$19.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Reviewer's Segments
Small Business
34.04%
Mid Market
65.96%
Enterprise
0.0%
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
14
- Airtable
- Bitrix24
- Builderall
- Canva
- Drupal
- Gmail
- Google Sheets
- Helpdesk
- HubSpot
- HubSpot Email Hosting
- Intuit Mailchimp
- Joomla
- Pipedrive
- Shopify
- Squarespace
- Trello
- Ucraft
- Wix
- Zapier
- Zoho CRM
Total integrations:
10
- Airtable
- Bitrix24
- Builderall
- Canva
- Drupal
- Gmail
- Google Sheets
- Helpdesk
- HubSpot
- HubSpot Email Hosting
- Intuit Mailchimp
- Joomla
- Pipedrive
- Shopify
- Squarespace
- Trello
- Ucraft
- Wix
- Zapier
- Zoho CRM
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By JivoSite Inc.
- Located in Wilmington, Delaware, United States
- Founded in 2012
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
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