LiveChat vs HubSpot Service Hub
Take a look at how LiveChat and HubSpot Service Hub stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveChat scores 4.5 out of 5 from 747 reviews, while HubSpot Service Hub has been rated 4.4 out of 5 from 2172 reviews.
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Start selling digital products with Crevio
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
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At a Glance
Overview
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Reviewer's Segments
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
26
- 1CRM
- Airtable
- Benchmark Email
- Canva
- Clearbit
- Domain.com
- Dropbox Business
- Easywp
- Gmail
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Google Sheets
- Grasshopper
- Helpdesk
- HostGator Website Builder
- HubSpot Email Hosting
- Inbenta Chatbots
- Intuit Mailchimp
- Jimdo
- Omnisend
- Pinecone
- Shift4Shop
- Shopify
- Site123
- Survicate
- TeamViewer
- Trello
- Ucraft
- WP Engine
- WebWave
- WhatsApp Business
- Wix
- Zapier
- Zowie
Total integrations:
10
- 1CRM
- Airtable
- Benchmark Email
- Canva
- Clearbit
- Domain.com
- Dropbox Business
- Easywp
- Gmail
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Google Sheets
- Grasshopper
- Helpdesk
- HostGator Website Builder
- HubSpot Email Hosting
- Inbenta Chatbots
- Intuit Mailchimp
- Jimdo
- Omnisend
- Pinecone
- Shift4Shop
- Shopify
- Site123
- Survicate
- TeamViewer
- Trello
- Ucraft
- WP Engine
- WebWave
- WhatsApp Business
- Wix
- Zapier
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software and Help Desk Software.
Company Details
- By LiveChat Software S.A.
- Located in Wroclaw, Lower Silesian District, Poland
- Founded in 2002
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
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