LiveChat vs Smith.ai Live Website Chat
Take a look at how
LiveChat
and
Smith.ai Live Website Chat
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
LiveChat
scores
4.5
out of 5 from
747
reviews, while
Smith.ai Live Website Chat
has been rated
4.8
out of 5 from
21
reviews.
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Methodology
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At a Glance
Overview
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Reviewer's Segments
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
27
- 1CRM
- AWeber
- Agile CRM
- Benchmark Email
- BigCommerce
- Bitrix24
- Capsule CRM
- Clearbit
- Clio
- Constant Contact
- Copper
- Domain.com
- Drip
- Dropbox Business
- Easywp
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoDaddy Email & Office
- GoDaddy Website Builder
- GoTo Connect
- Godaddy Hosting
- Google Calendar
- Google Sheets
- Grasshopper
- HostGator Website Builder
- HubSpot
- Inbenta Chatbots
- Intercom
- Intuit Mailchimp
- Jimdo
- Keap
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- Omnisend
- PayPal Payments Pro
- Pinecone
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Shift4Shop
- Site123
- Slack
- Streak
- Survicate
- TeamViewer
- Thryv
- Trello
- Ucraft
- WP Engine
- Wave
- WebWave
- WhatsApp Business
- Wise Agent
- Wix
- Zendesk
- Zendesk CRM
- Zoho CRM
- Zowie
- iContact
Total integrations:
42
- 1CRM
- AWeber
- Agile CRM
- Benchmark Email
- BigCommerce
- Bitrix24
- Capsule CRM
- Clearbit
- Clio
- Constant Contact
- Copper
- Domain.com
- Drip
- Dropbox Business
- Easywp
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoDaddy Email & Office
- GoDaddy Website Builder
- GoTo Connect
- Godaddy Hosting
- Google Calendar
- Google Sheets
- Grasshopper
- HostGator Website Builder
- HubSpot
- Inbenta Chatbots
- Intercom
- Intuit Mailchimp
- Jimdo
- Keap
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- Omnisend
- PayPal Payments Pro
- Pinecone
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Shift4Shop
- Site123
- Slack
- Streak
- Survicate
- TeamViewer
- Thryv
- Trello
- Ucraft
- WP Engine
- Wave
- WebWave
- WhatsApp Business
- Wise Agent
- Wix
- Zendesk
- Zendesk CRM
- Zoho CRM
- Zowie
- iContact
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By LiveChat Software S.A.
- Located in Wroclaw, Lower Silesian District, Poland
- Founded in 2002
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
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