LiveHelpNow vs Chatter

Take a look at how LiveHelpNow and Chatter stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveHelpNow scores 4.3 out of 5 from 150 reviews, while Chatter has been rated 4.1 out of 5 from 942 reviews.
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LiveHelpNow Live Chat Software logo

LiveHelpNow

4.3

( 150 )

Chatter Live Chat Software logo

Chatter

4.1

( 942 )

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At a Glance
LiveHelpNow Live Chat Software logo
LiveHelpNow
Starting at:
$9.00/month
Chatter Live Chat Software logo
Chatter
Starting at:
$15.00/month
Overview
LiveHelpNow Live Chat Software logo
LiveHelpNow
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveHelpNow
View 5 images
LiveHelpNow Screenshots
LiveHelpNow screenshot 1
LiveHelpNow screenshot 2
LiveHelpNow screenshot 3
LiveHelpNow screenshot 4
LiveHelpNow screenshot 5
Chatter Live Chat Software logo
Chatter
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chatter
View 5 images
Chatter Screenshots
Chatter screenshot 1
Chatter screenshot 2
Chatter screenshot 3
Chatter screenshot 4
Chatter screenshot 5
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Pricing
LiveHelpNow Live Chat Software logo
LiveHelpNow
Free trial available
Free plan available
Billing type Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
See all pricing
Chatter Live Chat Software logo
Chatter
Free trial available
Free plan available
Billing type Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
See all pricing
Reviewer's Segments
LiveHelpNow Live Chat Software logo
LiveHelpNow
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Chatter Live Chat Software logo
Chatter
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Deployment
LiveHelpNow Live Chat Software logo
LiveHelpNow
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Chatter Live Chat Software logo
Chatter
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LiveHelpNow Live Chat Software logo
LiveHelpNow
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Chatter Live Chat Software logo
Chatter
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
LiveHelpNow Live Chat Software logo
LiveHelpNow
  • Documentation
Chatter Live Chat Software logo
Chatter
  • Documentation
Integrations
LiveHelpNow Live Chat Software logo
LiveHelpNow
Total integrations: 16
  • Agile CRM
  • AgilePoint NX
  • Asana
  • BigCommerce
  • Box
  • Cyclr
  • DocuSign
  • Dropbox
  • Drupal
  • GitHub
  • Google Analytics
  • Google Workspace
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • Joomla
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Squarespace
  • Trello
  • Wix
  • Workday
  • Zapier
  • Zendesk
  • Zoom
Chatter Live Chat Software logo
Chatter
Total integrations: 17
  • Agile CRM
  • AgilePoint NX
  • Asana
  • BigCommerce
  • Box
  • Cyclr
  • DocuSign
  • Dropbox
  • Drupal
  • GitHub
  • Google Analytics
  • Google Workspace
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • Joomla
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Squarespace
  • Trello
  • Wix
  • Workday
  • Zapier
  • Zendesk
  • Zoom
Top Alternatives
LiveHelpNow Live Chat Software logo
LiveHelpNow
See all alternatives
Chatter Live Chat Software logo
Chatter
See all alternatives
Company Details
LiveHelpNow Live Chat Software logo
LiveHelpNow
  • By LiveHelpNow, LLC
  • Located in Wynnewood, Pennsylvania, United States
  • Founded in 2003
Chatter Live Chat Software logo
Chatter
  • By Salesforce
  • Located in San Francisco, California
  • Founded in 1999