Drift vs LiveHelpNow

Take a look at how Drift and LiveHelpNow stack up against each other across pricing, features, and support using feedback from real users like yourself. Drift scores 4.4 out of 5 from 1081 reviews, while LiveHelpNow has been rated 4.3 out of 5 from 150 reviews.
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Drift Conversational Marketing Software logo

Drift

4.4
LiveHelpNow Live Chat Software logo

LiveHelpNow

4.3

( 150 )

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At a Glance
Drift Conversational Marketing Software logo
Drift
Starting at:
$2500.00/month
LiveHelpNow Live Chat Software logo
LiveHelpNow
Starting at:
$9.00/month
Overview
Drift Conversational Marketing Software logo
Drift
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Drift
View 5 images
Drift Screenshots
Drift screenshot 1
Drift screenshot 2
Drift screenshot 3
Drift screenshot 4
Drift screenshot 5
LiveHelpNow Live Chat Software logo
LiveHelpNow
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveHelpNow
View 5 images
LiveHelpNow Screenshots
LiveHelpNow screenshot 1
LiveHelpNow screenshot 2
LiveHelpNow screenshot 3
LiveHelpNow screenshot 4
LiveHelpNow screenshot 5
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Pricing
Drift Conversational Marketing Software logo
Drift
Free trial available
Free plan available
Billing type Recurring Subscription
Premium
$2500.00
/ month
Enterprise
Contact Us
Advanced
Contact Us
See all pricing
LiveHelpNow Live Chat Software logo
LiveHelpNow
Free trial available
Free plan available
Billing type Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
See all pricing
Reviewer's Segments
Drift Conversational Marketing Software logo
Drift
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
LiveHelpNow Live Chat Software logo
LiveHelpNow
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Deployment
Drift Conversational Marketing Software logo
Drift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
LiveHelpNow Live Chat Software logo
LiveHelpNow
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Drift Conversational Marketing Software logo
Drift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
LiveHelpNow Live Chat Software logo
LiveHelpNow
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Drift Conversational Marketing Software logo
Drift
  • Documentation
LiveHelpNow Live Chat Software logo
LiveHelpNow
  • Documentation
Integrations
Drift Conversational Marketing Software logo
Drift
Total integrations: 18
  • Agile CRM
  • BigCommerce
  • BrightTALK
  • Clearbit
  • Close
  • Contento
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Hostinger Website Builder (formerly Zyro)
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Joomla
  • Microsoft 365
  • Microsoft Teams
  • ON24
  • Pipedrive
  • Shopify
  • Sitecore Experience Manager
  • Slack
  • Softr
  • Squarespace
  • WP Engine
  • Wix
  • Zapier
  • ZoomInfo Chat
LiveHelpNow Live Chat Software logo
LiveHelpNow
Total integrations: 16
  • Agile CRM
  • BigCommerce
  • BrightTALK
  • Clearbit
  • Close
  • Contento
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Hostinger Website Builder (formerly Zyro)
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Joomla
  • Microsoft 365
  • Microsoft Teams
  • ON24
  • Pipedrive
  • Shopify
  • Sitecore Experience Manager
  • Slack
  • Softr
  • Squarespace
  • WP Engine
  • Wix
  • Zapier
  • ZoomInfo Chat
Top Alternatives
Drift Conversational Marketing Software logo
Drift
LiveHelpNow Live Chat Software logo
LiveHelpNow
See all alternatives
Company Details
Drift Conversational Marketing Software logo
Drift
  • By Drift.com, Inc.
  • Located in Boston, MA, USA
  • Founded in 2015
LiveHelpNow Live Chat Software logo
LiveHelpNow
  • By LiveHelpNow, LLC
  • Located in Wynnewood, Pennsylvania, United States
  • Founded in 2003