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LiveHelpNow
4.3
( 150 )
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5.0
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At a Glance
Overview
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front features powerful automation capabilities that eliminate manual workflows across systems, and provide essential anal... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$19.00
/ month
Growth
$49.00
/ month
Scale
$99.00
/ month
Reviewer's Segments
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Small Business
50.37%
Mid Market
40.96%
Enterprise
8.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
16
- Agile CRM
- Better Stack
- BigCommerce
- Calendar
- Clearbit
- CloudTalk
- Dialpad Talk
- Dropbox Business
- Drupal
- Gmail
- Google Analytics
- Helpdesk
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- Joomla
- Microsoft 365
- Microsoft Teams
- Olark
- Pinecone
- Pipedrive
- Retool
- Shopify
- Slack
- Squarespace
- SysTools IMAP Migration Tool
- Testimonial
- WhatsApp Business
- Wix
- Zapier
Total integrations:
17
- Agile CRM
- Better Stack
- BigCommerce
- Calendar
- Clearbit
- CloudTalk
- Dialpad Talk
- Dropbox Business
- Drupal
- Gmail
- Google Analytics
- Helpdesk
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- Joomla
- Microsoft 365
- Microsoft Teams
- Olark
- Pinecone
- Pipedrive
- Retool
- Shopify
- Slack
- Squarespace
- SysTools IMAP Migration Tool
- Testimonial
- WhatsApp Business
- Wix
- Zapier
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By LiveHelpNow, LLC
- Located in Wynnewood, Pennsylvania, United States
- Founded in 2003
- By Front App, Inc.
- Located in San Francisco, California, United States
- Founded in 2013
