Freshchat vs LivePerson

Take a look at how Freshchat and LivePerson stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshchat scores 4.5 out of 5 from 306 reviews, while LivePerson has been rated 4.2 out of 5 from 158 reviews.
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Freshchat Live Chat Software logo

Freshchat

4.5

( 306 )

LivePerson Intelligent Virtual Assistants Software logo

LivePerson

4.2

( 158 )

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At a Glance
Freshchat Live Chat Software logo
Freshchat
Starting at:
$15.00/month
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Starting at:
$599.00/month
Overview
Freshchat Live Chat Software logo
Freshchat
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshchat
View 6 images
Freshchat Screenshots
Freshchat screenshot 1
Freshchat screenshot 2
Freshchat screenshot 3
Freshchat screenshot 4
Freshchat screenshot 5
Freshchat screenshot 6
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LivePerson
View 5 images
LivePerson Screenshots
LivePerson screenshot 1
LivePerson screenshot 2
LivePerson screenshot 3
LivePerson screenshot 4
LivePerson screenshot 5
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Pricing
Freshchat Live Chat Software logo
Freshchat
Free trial available
Free plan available
Billing type Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
See all pricing
Reviewer's Segments
Freshchat Live Chat Software logo
Freshchat
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Deployment
Freshchat Live Chat Software logo
Freshchat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshchat Live Chat Software logo
Freshchat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Freshchat Live Chat Software logo
Freshchat
  • Documentation
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
  • Documentation
Integrations
Freshchat Live Chat Software logo
Freshchat
Total integrations: 10
  • Calendly
  • CoSupport AI
  • Contentful
  • Freshdesk
  • Freshsales
  • Helpdesk
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • SnapEngage
  • SugarCRM
  • TeamViewer
  • WooCommerce
  • Zowie
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Total integrations: 5
  • Calendly
  • CoSupport AI
  • Contentful
  • Freshdesk
  • Freshsales
  • Helpdesk
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • SnapEngage
  • SugarCRM
  • TeamViewer
  • WooCommerce
  • Zowie
Top Alternatives
Freshchat Live Chat Software logo
Freshchat
See all alternatives
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Company Details
Freshchat Live Chat Software logo
Freshchat
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
  • By LivePerson, Inc.
  • Located in New York, NY, United States
  • Founded in 1995