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At a Glance
Overview
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Reviewer's Segments
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
5
- Calendly
- Contentful
- Freshdesk
- Freshsales
- Helpdesk
- Pinecone
- Salesforce Sales Cloud
- Shopify
- SnapEngage
- SugarCRM
- TeamViewer
- WooCommerce
- Zowie
Total integrations:
9
- Calendly
- Contentful
- Freshdesk
- Freshsales
- Helpdesk
- Pinecone
- Salesforce Sales Cloud
- Shopify
- SnapEngage
- SugarCRM
- TeamViewer
- WooCommerce
- Zowie
Top Alternatives
Categories
Common categories include: Conversational Marketing Software, Social Customer Service Software, Conversational Support Software, and Chatbots Software.
Company Details
- By LivePerson, Inc.
- Located in New York, NY, United States
- Founded in 1995
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
