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Methodology
Help Scout
4.4
( 401 )
LivePerson
4.2
( 158 )
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5.0
(1)
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At a Glance
Overview
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
Reviewer's Segments
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
16
- Agile CRM
- Close
- CloudTalk
- Contentful
- Gmail
- Google Workspace
- Intuit Mailchimp
- Kinsta
- KrispCall
- OnePageCRM
- PartnerStack
- Pinecone
- Provide Support Live Chat
- Salesforce Sales Cloud
- SnapEngage
- Stamped
- SugarCRM
- SurveyMonkey
- Testimonial
- Zonka Feedback
- Zowie
Total integrations:
5
- Agile CRM
- Close
- CloudTalk
- Contentful
- Gmail
- Google Workspace
- Intuit Mailchimp
- Kinsta
- KrispCall
- OnePageCRM
- PartnerStack
- Pinecone
- Provide Support Live Chat
- Salesforce Sales Cloud
- SnapEngage
- Stamped
- SugarCRM
- SurveyMonkey
- Testimonial
- Zonka Feedback
- Zowie
Top Alternatives
Categories
Common categories include: Conversational Support Software.
Company Details
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
- By LivePerson, Inc.
- Located in New York, NY, United States
- Founded in 1995
