LivePerson vs HelpCrunch

Take a look at how LivePerson and HelpCrunch stack up against each other across pricing, features, and support using feedback from real users like yourself. LivePerson scores 4.2 out of 5 from 158 reviews, while HelpCrunch has been rated 4.7 out of 5 from 204 reviews.
LivePerson logo

LivePerson

4.2
(158)
HelpCrunch logo

HelpCrunch

4.7
(204)
At a Glance
LivePerson logo
LivePerson
Starting at:
$599.00/month
HelpCrunch logo
HelpCrunch
Starting at:
$15.00/month
Overview
LivePerson logo
LivePerson
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LivePerson
View 5 images
LivePerson Screenshots
HelpCrunch logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
Pricing
LivePerson logo
LivePerson
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
See all pricing
HelpCrunch logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
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Reviewer's Segments
LivePerson logo
LivePerson
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
HelpCrunch logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Deployment
LivePerson logo
LivePerson
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
HelpCrunch logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LivePerson logo
LivePerson
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HelpCrunch logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LivePerson logo
LivePerson
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HelpCrunch logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
LivePerson logo
LivePerson
See all alternatives
HelpCrunch logo
HelpCrunch
See all alternatives
Company Details
LivePerson logo
LivePerson
  • By LivePerson, Inc.
  • Located in New York, NY, United States
  • Founded in 1995
HelpCrunch logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016