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Methodology
LivePerson
4.2
( 158 )
Start selling digital products with Crevio
5.0
(1)
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At a Glance
Overview
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer m... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$20.00
/ month
Professional
$35.00
/ month
Enterprise
$50.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- There are plenty of reporting features that provide customer insights and agent performance data
- A range of templates are available to help you respond to customers quickly and effectively
- You get real-time insights into support operations
- There’s a good free plan for new users
- The wealth of features on offer can make it harder for beginners to pick up the software.
Reviewer's Segments
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Small Business
71.7%
Mid Market
24.65%
Enterprise
3.65%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
5
- Adobe Connect
- Asana
- Bigin by Zoho CRM
- Clearbit
- Contentful
- GoTo Connect
- Google Workspace
- Grammarly
- Helpdesk
- Intuit Mailchimp
- Jira
- Pinecone
- Ring Central
- Salesforce Sales Cloud
- SnapEngage
- SugarCRM
- SurveyMonkey
- TeamViewer
- Zoho Assist
- Zoho Bookings
- Zoho Cliq
- Zoho Creator
- Zoho Flow
- Zoho Forms
- Zoho Marketing Automation
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoho Subscriptions
- Zoho Vault
Total integrations:
27
- Adobe Connect
- Asana
- Bigin by Zoho CRM
- Clearbit
- Contentful
- GoTo Connect
- Google Workspace
- Grammarly
- Helpdesk
- Intuit Mailchimp
- Jira
- Pinecone
- Ring Central
- Salesforce Sales Cloud
- SnapEngage
- SugarCRM
- SurveyMonkey
- TeamViewer
- Zoho Assist
- Zoho Bookings
- Zoho Cliq
- Zoho Creator
- Zoho Flow
- Zoho Forms
- Zoho Marketing Automation
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoho Subscriptions
- Zoho Vault
Top Alternatives
Categories
Common categories include: Social Customer Service Software.
Company Details
- By LivePerson, Inc.
- Located in New York, NY, United States
- Founded in 1995
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
