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Methodology
monday CRM
4.6
( 728 )
Zendesk CRM
No reviews yet
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At a Glance
Overview
Monday CRM is a cloud-based customer relationship management platform designed specifically for sales teams. Being known for the platform's ease of use and its focus on automating repetitive tasks, it lets sales teams focus on building relationships with their customers. With features like lead s... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
Zendesk CRM is a robust customer relationship management software designed to streamline communication and enhance customer service experiences. It offers tools for managing customer interactions, support tickets, and sales pipelines, allowing businesses to build stronger relationships with their... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$10.00
/ month
Standard
$14.00
/ month
Pro CRM
$24.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Team
$19.00
per / month
Growth
$49.00
per / month
Professional
$99.00
per / month
Enterprise
$199.00
per / month
Pros and Cons
Not enough data available.
Not enough data available.
- User-friendly interface
- Robust mobile application
- Extensive integration options
- Strong onboarding support
- Comprehensive feature set
- Advanced features reserved for higher-tier plans
- Limited API calls on lower-tier plans
- Additional costs for certain add-ons
Reviewer's Segments
Small Business
81.87%
Mid Market
15.8%
Enterprise
2.34%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
23
- Asana
- Capsule CRM
- DocuSign
- Dropbox
- Dropbox Business
- FreshBooks
- Gmail
- Google Calendar
- Hootsuite
- HubSpot
- Intuit Mailchimp
- Jira
- LiveChat
- Microsoft Excel
- Microsoft Teams
- OneDrive
- Pipedrive
- Shopify
- Slack
- Stripe
- SurveyMonkey
- SysTools IMAP Migration Tool
- Trello
- Twilio
- Xero
- Zendesk
- Zoom
Total integrations:
5
- Asana
- Capsule CRM
- DocuSign
- Dropbox
- Dropbox Business
- FreshBooks
- Gmail
- Google Calendar
- Hootsuite
- HubSpot
- Intuit Mailchimp
- Jira
- LiveChat
- Microsoft Excel
- Microsoft Teams
- OneDrive
- Pipedrive
- Shopify
- Slack
- Stripe
- SurveyMonkey
- SysTools IMAP Migration Tool
- Trello
- Twilio
- Xero
- Zendesk
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By monday.com
- Located in Tel Aviv, Israel
- Founded in 2012
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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