Nextiva vs Gorgias

Take a look at how Nextiva and Gorgias stack up against each other across pricing, features, and support using feedback from real users like yourself. Nextiva scores 4.5 out of 5 from 3028 reviews, while Gorgias has been rated 4.6 out of 5 from 504 reviews.
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Nextiva VoIP Providers logo

Nextiva

4.5
Gorgias Help Desk Software logo

Gorgias

4.6

( 504 )

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At a Glance
Nextiva VoIP Providers logo
Nextiva
Starting at:
$25.95/month
Gorgias Help Desk Software logo
Gorgias
Starting at:
$10.00/month
Overview
Nextiva VoIP Providers logo
Nextiva
Nextiva is a top-rated business phone solution that is one of the most well-known options available today. The platform transforms the communication strategy of businesses that leverage its all-in-one service and cloud-based communication features. The solution also offers flexible pricing plans ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Nextiva
View 6 images
Nextiva Screenshots
Nextiva screenshot 1
Nextiva screenshot 2
Nextiva screenshot 3
Nextiva screenshot 4
Nextiva screenshot 5
Nextiva screenshot 6
Gorgias Help Desk Software logo
Gorgias
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gorgias
View 5 images
Gorgias Screenshots
Gorgias screenshot 1
Gorgias screenshot 2
Gorgias screenshot 3
Gorgias screenshot 4
Gorgias screenshot 5
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Pricing
Nextiva VoIP Providers logo
Nextiva
Free trial available
Free plan available
Billing type Recurring Subscription
Essential
$25.95
/ month
Professional
$30.95
/ month
Enterprise
$40.95
/ month
See all pricing
Gorgias Help Desk Software logo
Gorgias
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Nextiva VoIP Providers logo
Nextiva
Small Business
77.94%
Mid Market
20.94%
Enterprise
1.12%
Gorgias Help Desk Software logo
Gorgias
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Deployment
Nextiva VoIP Providers logo
Nextiva
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Gorgias Help Desk Software logo
Gorgias
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Nextiva VoIP Providers logo
Nextiva
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Gorgias Help Desk Software logo
Gorgias
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Nextiva VoIP Providers logo
Nextiva
  • Documentation
  • Videos
  • Webinars
Gorgias Help Desk Software logo
Gorgias
  • Documentation
  • Videos
  • Webinars
Integrations
Nextiva VoIP Providers logo
Nextiva
Total integrations: 8
  • Act!
  • Adobe Commerce (Magento Commerce)
  • Attentive
  • BigCommerce Enterprise
  • Bold
  • Bullhorn ATS & CRM
  • Gmail
  • Helpdesk
  • HubSpot CRM
  • Klaviyo
  • Meta for Business
  • Microsoft Teams
  • PartnerStack
  • Pinecone
  • Postscript
  • Remarkety
  • Rippling
  • Shogun Frontend
  • Shopify
  • Smith.ai Live Website Chat
  • Trustpilot
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zoho CRM
  • Zowie
Gorgias Help Desk Software logo
Gorgias
Total integrations: 18
  • Act!
  • Adobe Commerce (Magento Commerce)
  • Attentive
  • BigCommerce Enterprise
  • Bold
  • Bullhorn ATS & CRM
  • Gmail
  • Helpdesk
  • HubSpot CRM
  • Klaviyo
  • Meta for Business
  • Microsoft Teams
  • PartnerStack
  • Pinecone
  • Postscript
  • Remarkety
  • Rippling
  • Shogun Frontend
  • Shopify
  • Smith.ai Live Website Chat
  • Trustpilot
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zoho CRM
  • Zowie
Top Alternatives
Nextiva VoIP Providers logo
Nextiva
See all alternatives
Gorgias Help Desk Software logo
Gorgias
See all alternatives
Company Details
Nextiva VoIP Providers logo
Nextiva
  • By Nextiva, Inc.
  • Located in Scottsdale, Arizona, United States
  • Founded in 2008
Gorgias Help Desk Software logo
Gorgias
  • By Gorgias Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015