Olark vs HubSpot Service Hub
Take a look at how
Olark
and
HubSpot Service Hub
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Olark
scores
4.3
out of 5 from
223
reviews, while
HubSpot Service Hub
has been rated
4.4
out of 5 from
2172
reviews.
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HubSpot Service Hub
4.4
( 2,172 )
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5.0
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At a Glance
Overview
Olark is WCAG 2.0 AA compliant, accessible, and GDPR-ready platform touted as the best way to help boost business sales, solve issues and understand your customers. It gives customers the answers they need immediately and helps deliver powerful insights about what they want to build lasting custo... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Full-featured live chat
$29.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Reviewer's Segments
Small Business
50.67%
Mid Market
43.95%
Enterprise
5.38%
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
19
- Airtable
- Canva
- Desk.com
- Domain.com
- Front
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Sheets
- Groove
- Helpdesk
- Highrise
- HubSpot CRM
- HubSpot Email Hosting
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Kissmetrics
- Nimble
- Pagecloud
- Pinecone
- Shopify
- Sitecore Experience Manager
- SnapEngage
- Thinkific Plus
- Trello
- Zapier
Total integrations:
10
- Airtable
- Canva
- Desk.com
- Domain.com
- Front
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Sheets
- Groove
- Helpdesk
- Highrise
- HubSpot CRM
- HubSpot Email Hosting
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Kissmetrics
- Nimble
- Pagecloud
- Pinecone
- Shopify
- Sitecore Experience Manager
- SnapEngage
- Thinkific Plus
- Trello
- Zapier
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Olark
- Located in Ann Arbor, Michigan, United States
- Founded in 2009
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
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