Home

/

Online Reputation Management Software

/

Podium vs Freshdesk Comparison

Podium vs Freshdesk Comparison

Podium
Freshdesk

At a Glance

4.6

Online Reputation Management Software

Starting at $289

Per Month

4.4

Help Desk Software

Starting at $0

Per Month

Overview

Podium

Podium is an all-in-one marketing and communication tool specifically built for local businesses that want to grow their business, connect with modern customers, and simplify operations. Podium’s all-in-one inbox consolidates reputation management, website chat, marketing campaigns, and mobile payme…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Freshdesk

Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-level…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Essentials

$289

Per Month

Standard

$449

Per Month

Professional

$649

Per Month

Free Plan Available

Pricing Available

Started

$0

Per Month

Growth

$14

Per Month

Pro

$14

Per Month

Enterprise

$19

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

Podium Pros

There is not sufficient information

Podium Cons

There is not sufficient information

Freshdesk Pros

  • There’s a free plan available
  • Freshdesk uses powerful Freddy AI for its conversational chatbot
  • You get access to high-quality website widgets like forms, personalized content, and click detection

Freshdesk Cons

  • Some key features like AI are only available on the most expensive plan.

Screenshots

Podium

Freshdesk

Videos

Podium

What's New in Podium: October 2022

Freshdesk

Welcome to Freshdesk | Best Customer Service Software

Top Alternatives

GoSite

3.9

Starting at $19

Per Month

Vendasta

4.5

Starting at $359

per month

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

© 2023 Findstack.com,  a SoHo Media Ltd company.  All Rights reserved.
Advertising Policy  |  Cookie Policy  |  Privacy Policy  |  Terms of Use  |  Sitemap