Advertising disclosure: Findstack offers objective, editorially independent comparisons to
help you find the best software. Some links on this page are affiliate links — we may earn a commission when you
visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings,
rankings, or reviews. Disclosure policy |
Methodology
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se...
Learn more about Crevio
At a Glance
Overview
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Podium is an all-in-one marketing and communication tool specifically built for local businesses that want to grow their business, connect with modern customers, and simplify operations. Podium's all-in-one inbox consolidates reputation management, website chat, marketing campaigns, and mobile pa... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Started
$0.00
/ month
Pro
$14.00
/ month
Growth
$14.00
/ month
Enterprise
$19.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Essentials
$289.00
/ month
Standard
$449.00
/ month
Professional
$649.00
/ month
Pros and Cons
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Small Business
58.6%
Mid Market
36.83%
Enterprise
4.56%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
63
- 8x8
- AccuLynx
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- AskSpot
- Avast Business Antivirus
- Better Stack
- Birdeye
- ChatArt
- ChatBot
- ChatGPT
- Click2Magic
- Clio
- CoSupport AI
- Creatio
- Deskxpand
- Domain.com
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Helpdesk
- Helpshift
- HostWP.io
- HouseCall Pro
- HubSpot
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Jibble
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Lindy
- Liquid Web
- MINDBODY
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- Pipedrive
- Rewind AI
- Ring Central
- RingCentral MVP
- ServiceTitan
- Shopify
- Skuid
- Slack
- Smartsheet
- Stripe
- Supportbench
- Typeform
- Typewise
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- Whale
- WooCommerce
- Xero
- Xperify
- Zapier
- Zendesk
- Zendesk Support Suite
- Zenzap
- Zoho Assist
- Zoho CRM
- Zoho Workplace
- Zonka Feedback
- noCRM.io
Total integrations:
19
- 8x8
- AccuLynx
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- AskSpot
- Avast Business Antivirus
- Better Stack
- Birdeye
- ChatArt
- ChatBot
- ChatGPT
- Click2Magic
- Clio
- CoSupport AI
- Creatio
- Deskxpand
- Domain.com
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Helpdesk
- Helpshift
- HostWP.io
- HouseCall Pro
- HubSpot
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Jibble
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Lindy
- Liquid Web
- MINDBODY
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- Pipedrive
- Rewind AI
- Ring Central
- RingCentral MVP
- ServiceTitan
- Shopify
- Skuid
- Slack
- Smartsheet
- Stripe
- Supportbench
- Typeform
- Typewise
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- Whale
- WooCommerce
- Xero
- Xperify
- Zapier
- Zendesk
- Zendesk Support Suite
- Zenzap
- Zoho Assist
- Zoho CRM
- Zoho Workplace
- Zonka Feedback
- noCRM.io
Top Alternatives
Categories
Common categories include: Live Chat Software, Conversational Support Software, and Customer Communications Management Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Podium Corporation, Inc.
- Located in Lehi, Utah, United States
- Founded in 2014
