Provide Support Live Chat vs Agile CRM
Take a look at how Provide Support Live Chat and Agile CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Provide Support Live Chat scores 4.4 out of 5 from 16 reviews, while Agile CRM has been rated 4.1 out of 5 from 344 reviews.
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At a Glance
Overview
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Free plan for up to 10 users
- Cloud-based environment for quick scaling
- Multi-cloud chat windows
- Workflow automation and easy data entry
- Extensive customer support
- Only available in English
- Not suitable for on-premises deployment
Reviewer's Segments
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Amazon SES
- BigCommerce
- ClickDesk
- CloudTalk
- Drupal
- FreshBooks
- FullContact
- Google Analytics 360 Formerly Google Analytics Premium
- Help Scout
- Helpdesk
- HubSpot
- Intuit Mailchimp
- Joomla
- LiveAgent
- LiveHelpNow
- MODX
- Microsoft Exchange
- Pinecone
- Pipedrive
- Plivo
- Shopify
- Smith.ai Live Website Chat
- Squarespace
- SupportBee
- Tidio
- UserVoice
- Volusion
- Wix
- Zoho CRM
- n8n
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Amazon SES
- BigCommerce
- ClickDesk
- CloudTalk
- Drupal
- FreshBooks
- FullContact
- Google Analytics 360 Formerly Google Analytics Premium
- Help Scout
- Helpdesk
- HubSpot
- Intuit Mailchimp
- Joomla
- LiveAgent
- LiveHelpNow
- MODX
- Microsoft Exchange
- Pinecone
- Pipedrive
- Plivo
- Shopify
- Smith.ai Live Website Chat
- Squarespace
- SupportBee
- Tidio
- UserVoice
- Volusion
- Wix
- Zoho CRM
- n8n
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Provide Support, LLC
- Located in New York, NY, United States
- Founded in 2003
- By Agile CRM
- Located in Plano, Texas, United States
- Founded in 2013
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