Provide Support Live Chat vs tawk.to
Take a look at how Provide Support Live Chat and tawk.to stack up against each other across pricing, features, and support using feedback from real users like yourself. Provide Support Live Chat scores 4.4 out of 5 from 16 reviews, while tawk.to has been rated 4.5 out of 5 from 181 reviews.
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At a Glance
Overview
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
tawk.to is a messaging and customer management software that empowers companies to communicate easily with their customers. With the platform, users can monitor and chat with customers in real-time, follow up in a built-in ticketing and support center, and create a help center to empower customer... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
No pricing information available
Reviewer's Segments
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Small Business
75.69%
Mid Market
19.34%
Enterprise
4.97%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- BigCommerce
- Bitrix24
- Cloudflare
- Drupal
- Ecwid
- Ghost
- Google Ads Formerly AdWords
- Google Analytics 360 Formerly Google Analytics Premium
- Help Scout
- HubSpot
- Intercom
- Intuit Mailchimp
- Joomla
- LiveAgent
- MODX
- Moodle
- Pipedrive
- Shopify
- Squarespace
- Volusion
- WebWave
- Wix
- Zoho CRM
Total integrations:
13
- Adobe Commerce (Magento Commerce)
- BigCommerce
- Bitrix24
- Cloudflare
- Drupal
- Ecwid
- Ghost
- Google Ads Formerly AdWords
- Google Analytics 360 Formerly Google Analytics Premium
- Help Scout
- HubSpot
- Intercom
- Intuit Mailchimp
- Joomla
- LiveAgent
- MODX
- Moodle
- Pipedrive
- Shopify
- Squarespace
- Volusion
- WebWave
- Wix
- Zoho CRM
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Provide Support, LLC
- Located in New York, NY, United States
- Founded in 2003
- By tawk.to inc.
- Located in Wilmington, Delaware, United States
- Founded in 2011
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