Provide Support Live Chat vs Smartsupp
Take a look at how
Provide Support Live Chat
and
Smartsupp
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Provide Support Live Chat
scores
4.4
out of 5 from
16
reviews, while
Smartsupp
has been rated
4.7
out of 5 from
361
reviews.
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5.0
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At a Glance
Overview
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recording... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Standard
$25.50
/ month
Pro
$60.00
/ month
Ultimate
Contact Us
Reviewer's Segments
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Small Business
96.95%
Mid Market
2.77%
Enterprise
0.28%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- BigCommerce
- Drupal
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Tag Manager
- Help Scout
- HubSpot
- Intuit Mailchimp
- Jimdo
- Joomla
- Lightspeed Retail
- LiveAgent
- MODX
- Pipedrive
- PrestaShop
- Shopify
- Slack
- Squarespace
- Volusion
- Webnode
- Wix
- WooCommerce
- Zapier
- Zendesk
- Zoho CRM
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- BigCommerce
- Drupal
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Tag Manager
- Help Scout
- HubSpot
- Intuit Mailchimp
- Jimdo
- Joomla
- Lightspeed Retail
- LiveAgent
- MODX
- Pipedrive
- PrestaShop
- Shopify
- Slack
- Squarespace
- Volusion
- Webnode
- Wix
- WooCommerce
- Zapier
- Zendesk
- Zoho CRM
Top Alternatives
Categories
No common categories found.
Company Details
- By Provide Support, LLC
- Located in New York, NY, United States
- Founded in 2003
- By Smartsupp.com, s.r.o.
- Located in Brno, Czech Republic
- Founded in 2013
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