Provide Support Live Chat vs Smartsupp

Take a look at how Provide Support Live Chat and Smartsupp stack up against each other across pricing, features, and support using feedback from real users like yourself. Provide Support Live Chat scores 4.4 out of 5 from 16 reviews, while Smartsupp has been rated 4.7 out of 5 from 361 reviews.
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Provide Support Live Chat Logo

Provide Support Live Chat

4.4
(16)
Smartsupp Logo

Smartsupp

4.7
(361)
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At a Glance
Provide Support Live Chat Logo
Provide Support Live Chat
Starting at:
$15.00/month
Smartsupp Logo
Smartsupp
Starting at:
$25.50/month
Overview
Provide Support Live Chat Logo
Provide Support Live Chat
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Provide Support Live Chat
View 5 images
Provide Support Live Chat Screenshots
Provide Support Live Chat screenshot 1
Provide Support Live Chat screenshot 2
Provide Support Live Chat screenshot 3
Provide Support Live Chat screenshot 4
Provide Support Live Chat Homepage
Provide Support Live Chat Homepage
Smartsupp Logo
Smartsupp
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recording... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Smartsupp
View 5 images
Smartsupp Screenshots
Smartsupp screenshot 1
Smartsupp screenshot 2
Smartsupp screenshot 3
Smartsupp screenshot 4
Smartsupp screenshot 5
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Pricing
Provide Support Live Chat Logo
Provide Support Live Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
See all pricing
Smartsupp Logo
Smartsupp
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Standard
$25.50
/ month
Pro
$60.00
/ month
Ultimate
Contact Us
See all pricing
Reviewer's Segments
Provide Support Live Chat Logo
Provide Support Live Chat
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Smartsupp Logo
Smartsupp
Small Business
96.95%
Mid Market
2.77%
Enterprise
0.28%
Deployment
Provide Support Live Chat Logo
Provide Support Live Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Smartsupp Logo
Smartsupp
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Provide Support Live Chat Logo
Provide Support Live Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Smartsupp Logo
Smartsupp
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Provide Support Live Chat Logo
Provide Support Live Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Smartsupp Logo
Smartsupp
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Provide Support Live Chat Logo
Provide Support Live Chat
Total integrations: 16
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Tag Manager
  • Help Scout
  • HubSpot
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • Lightspeed Retail
  • LiveAgent
  • MODX
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Volusion
  • Webnode
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
  • Zoho CRM
Smartsupp Logo
Smartsupp
Total integrations: 16
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Tag Manager
  • Help Scout
  • HubSpot
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • Lightspeed Retail
  • LiveAgent
  • MODX
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Volusion
  • Webnode
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
Provide Support Live Chat Logo
Provide Support Live Chat
See all alternatives
Smartsupp Logo
Smartsupp
See all alternatives
Categories

No common categories found.

Provide Support Live Chat Logo
Provide Support Live Chat
Company Details
Provide Support Live Chat Logo
Provide Support Live Chat
  • By Provide Support, LLC
  • Located in New York, NY, United States
  • Founded in 2003
Smartsupp Logo
Smartsupp
  • By Smartsupp.com, s.r.o.
  • Located in Brno, Czech Republic
  • Founded in 2013