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Respond.io vs Pipefy

Take a look at how Respond.io and Pipefy stack up against each other across pricing, features, and support using feedback from real users like yourself. Respond.io scores 4.8 out of 5 from 152 reviews, while Pipefy has been rated 4.6 out of 5 from 223 reviews.
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Respond.io Customer Communications Management Software logo

Respond.io

4.8

( 152 )

Learn more
Pipefy Business Process Management Software logo

Pipefy

4.6

( 223 )

Learn more
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At a Glance
Respond.io Customer Communications Management Software logo
Respond.io
Starting at:
$99.00/month
Customer Communications Management Software
Pipefy Business Process Management Software logo
Pipefy
Starting at:
$23.00/month
Business Process Management Software
Overview
Respond.io Customer Communications Management Software logo
Respond.io
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Respond.io
View 7 images
Respond.io Screenshots
Respond.io screenshot 1
Respond.io screenshot 2
Respond.io screenshot 3
Respond.io screenshot 4
Respond.io screenshot 5
Respond.io screenshot 6
Respond.io Homepage
Respond.io Homepage
Pipefy Business Process Management Software logo
Pipefy
Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pipefy
View 6 images
Pipefy Screenshots
Pipefy screenshot 1
Pipefy screenshot 2
Pipefy screenshot 3
Pipefy screenshot 4
Pipefy screenshot 5
Pipefy screenshot 6
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Pricing
Respond.io Customer Communications Management Software logo
Respond.io
Free trial available
Free plan available
Billing type Recurring Subscription
Enterprise
$0.00
/ month
Team
$99.00
/ month
Business
$299.00
/ month
See all pricing
Pipefy Business Process Management Software logo
Pipefy
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$0.00
/ month
Business
$23.00
/ month
Enterprise
$38.00
/ month
Unlimited
Contact Us
See all pricing
Reviewer's Segments
Respond.io Customer Communications Management Software logo
Respond.io
Small Business
75.0%
Mid Market
22.37%
Enterprise
2.63%
Pipefy Business Process Management Software logo
Pipefy
Small Business
52.02%
Mid Market
26.91%
Enterprise
21.08%
Deployment
Respond.io Customer Communications Management Software logo
Respond.io
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Pipefy Business Process Management Software logo
Pipefy
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Respond.io Customer Communications Management Software logo
Respond.io
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Pipefy Business Process Management Software logo
Pipefy
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Respond.io Customer Communications Management Software logo
Respond.io
  • Documentation
Pipefy Business Process Management Software logo
Pipefy
  • Documentation
Integrations
Respond.io Customer Communications Management Software logo
Respond.io
Total integrations: 11
  • Clearbit
  • CloudTalk
  • Copper
  • Gmail
  • Google Workspace
  • HubSpot
  • Instagram
  • Intercom
  • Joomla
  • Microsoft Excel
  • Microsoft Teams
  • Quickbase
  • Salesforce Platform
  • Salesforce Sales Cloud
  • ServiceNow App Engine
  • Shopify
  • Twilio
  • WhatsApp Business
Pipefy Business Process Management Software logo
Pipefy
Total integrations: 8
  • Clearbit
  • CloudTalk
  • Copper
  • Gmail
  • Google Workspace
  • HubSpot
  • Instagram
  • Intercom
  • Joomla
  • Microsoft Excel
  • Microsoft Teams
  • Quickbase
  • Salesforce Platform
  • Salesforce Sales Cloud
  • ServiceNow App Engine
  • Shopify
  • Twilio
  • WhatsApp Business
Top Alternatives
Respond.io Customer Communications Management Software logo
Respond.io
See all alternatives
Pipefy Business Process Management Software logo
Pipefy
See all alternatives
Categories

Common categories include: Shared Inbox Software.

Company Details
Respond.io Customer Communications Management Software logo
Respond.io
  • By respond.io
  • Located in Kuala Lumpur, Malaysia
  • Founded in 2017
Pipefy Business Process Management Software logo
Pipefy
  • By Pipefy
  • Located in San Francisco, California, United States
  • Founded in 2015