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Freshsales
4.5
( 1,104 )
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At a Glance
Overview
Sage CRM is a cloud-based customer relationship management software designed to empower businesses to manage their sales, marketing, and customer service operations more efficiently. With its intuitive interface, Sage CRM enables organizations to streamline their customer interactions, track sale... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Sage CRM (cloud)
$45.00
per seat / month
Sage CRM (on premise)
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
- Has a long list of tools for a small business accounting software
- Includes an automatic bank reconciliation feature
- Supports multiple currencies
- Multiple product offerings and plans might confuse some users
- Some features require additional fees
- Receipt capture software is only free for 3 months
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
40.65%
Mid Market
47.15%
Enterprise
12.2%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
1
- Asana
- Calendar
- CloudTalk
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Smith.ai Live Website Chat
- SurveySparrow
Total integrations:
22
- Asana
- Calendar
- CloudTalk
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Smith.ai Live Website Chat
- SurveySparrow
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Sage Group plc
- Located in Newcastle upon Tyne, United Kingdom
- Founded in 1981
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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