Salesforce Sales Cloud vs EngageBay
Take a look at how Salesforce Sales Cloud and EngageBay stack up against each other across pricing, features, and support using feedback from real users like yourself. Salesforce Sales Cloud scores 4.4 out of 5 from 18560 reviews, while EngageBay has been rated 4.6 out of 5 from 216 reviews.
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At a Glance
Overview
Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
Pros and Cons
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
- Interface is not the most intuitive at times
- Onboarding process could be improved
Reviewer's Segments
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
36
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- CallHippo
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- DocuSign
- Emma
- Gmail
- GoToWebinar
- Google Calendar
- Google Drive
- Helpdesk
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- Leadpages
- LivePerson
- ON24
- PandaDoc
- Pinecone
- Plivo
- Postmark
- Respond.io
- Rocketlane
- Shopify
- SpatialChat
- Stripe
- Supportbench
- Twilio
- Wappalyzer
- WorkCast Present+
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
Total integrations:
15
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- CallHippo
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- DocuSign
- Emma
- Gmail
- GoToWebinar
- Google Calendar
- Google Drive
- Helpdesk
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- Leadpages
- LivePerson
- ON24
- PandaDoc
- Pinecone
- Plivo
- Postmark
- Respond.io
- Rocketlane
- Shopify
- SpatialChat
- Stripe
- Supportbench
- Twilio
- Wappalyzer
- WorkCast Present+
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
- By EngageBay Inc.
- Located in Tracy, California, United States
- Founded in 2017
