Salesforce Sales Cloud vs SugarCRM
Take a look at how
Salesforce Sales Cloud
and
SugarCRM
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Salesforce Sales Cloud
scores
4.4
out of 5 from
18560
reviews, while
SugarCRM
has been rated
4.1
out of 5 from
127
reviews.
Advertising disclosure: Findstack offers objective, editorially independent comparisons to
help you find the best software. Some links on this page are affiliate links — we may earn a commission when you
visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings,
rankings, or reviews. Disclosure policy |
Methodology
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
Learn more about Crevio
At a Glance
Overview
Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to m... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Sell Starting
$49.00
/ month
Server Starting
$80.00
/ month
Enterprise
$85.00
/ month
Market Starting
$1000.00
/ month
Pros and Cons
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Small Business
38.58%
Mid Market
42.52%
Enterprise
18.9%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
40
- 8base
- A2 Hosting
- ADAPTcrm
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- ChatBeacon
- Chatter
- ClickDesk
- Cloudways
- Cognism
- Constant Contact
- CoreMedia Experience Platform
- Demio
- Dialpad Talk
- DreamHost
- Emma
- Gmail
- GoToWebinar
- Godaddy Hosting
- Goolara Symphonie
- Helpdesk
- HostGator
- HubSpot CRM
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- JangoMail
- Leadpages
- LivePerson
- Magnolia
- ON24
- Okta
- PandaDoc
- Pinecone
- Pinpointe On-Demand
- ReachMail
- Respond.io
- Ring Central
- RingCentral MVP
- Rippling
- Rocketlane
- Salesforce Marketing Cloud
- Shopify
- Skuid
- SpatialChat
- Supportbench
- SysTools IMAP Migration Tool
- Wappalyzer
- Web.com Hosting
- WorkCast Present+
- Zapier
- Zendesk Support Suite
- Zoom Events and Webinars
- ZoomInfo
- dhosting
- eWebinar
- iContact
Total integrations:
28
- 8base
- A2 Hosting
- ADAPTcrm
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- ChatBeacon
- Chatter
- ClickDesk
- Cloudways
- Cognism
- Constant Contact
- CoreMedia Experience Platform
- Demio
- Dialpad Talk
- DreamHost
- Emma
- Gmail
- GoToWebinar
- Godaddy Hosting
- Goolara Symphonie
- Helpdesk
- HostGator
- HubSpot CRM
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- JangoMail
- Leadpages
- LivePerson
- Magnolia
- ON24
- Okta
- PandaDoc
- Pinecone
- Pinpointe On-Demand
- ReachMail
- Respond.io
- Ring Central
- RingCentral MVP
- Rippling
- Rocketlane
- Salesforce Marketing Cloud
- Shopify
- Skuid
- SpatialChat
- Supportbench
- SysTools IMAP Migration Tool
- Wappalyzer
- Web.com Hosting
- WorkCast Present+
- Zapier
- Zendesk Support Suite
- Zoom Events and Webinars
- ZoomInfo
- dhosting
- eWebinar
- iContact
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
- By SugarCRM Inc.
- Located in Cupertino, California, United States
- Founded in 2004
