Smith.ai Live Website Chat vs HelpCrunch

Take a look at how Smith.ai Live Website Chat and HelpCrunch stack up against each other across pricing, features, and support using feedback from real users like yourself. Smith.ai Live Website Chat scores 4.8 out of 5 from 21 reviews, while HelpCrunch has been rated 4.7 out of 5 from 204 reviews.
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Smith.ai Live Website Chat Logo

Smith.ai Live Website Chat

4.8

( 21 )

HelpCrunch Logo

HelpCrunch

4.7

( 204 )

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Crevio Logo
Crevio
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5.0

( 1 )

$29.00/month
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At a Glance
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
Starting at:
$240.00/month
HelpCrunch Logo
HelpCrunch
Starting at:
$15.00/month
Overview
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Smith.ai Live Website Chat
View 5 images
Smith.ai Live Website Chat Screenshots
Smith.ai Live Website Chat screenshot 1
Smith.ai Live Website Chat screenshot 2
Smith.ai Live Website Chat screenshot 3
Smith.ai Live Website Chat screenshot 4
Smith.ai Live Website Chat screenshot 5
HelpCrunch Logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
HelpCrunch screenshot 1
HelpCrunch screenshot 2
HelpCrunch screenshot 3
HelpCrunch screenshot 4
HelpCrunch screenshot 5
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Pricing
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
See all pricing
HelpCrunch Logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Reviewer's Segments
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
HelpCrunch Logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Deployment
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
HelpCrunch Logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
HelpCrunch Logo
HelpCrunch
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
  • Documentation
HelpCrunch Logo
HelpCrunch
  • Documentation
Integrations
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
Total integrations: 42
  • AWeber
  • Adobe Commerce (Magento Commerce)
  • Agile CRM
  • BigCommerce
  • Bitrix24
  • Capsule CRM
  • Clio
  • Constant Contact
  • Copper
  • Drip
  • Drupal
  • Follow Up Boss
  • Freshsales
  • GetResponse
  • Gmail
  • GoTo Connect
  • Godaddy Hosting
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Sheets
  • Grasshopper
  • HubSpot
  • Intercom
  • Joomla
  • Keap
  • Kit
  • Lawmatics
  • Mailshake
  • Microsoft Teams
  • MyCase
  • Nextiva
  • Nutshell
  • PayPal Payments Pro
  • Pipedrive
  • PracticePanther
  • PrestaShop
  • Redtail CRM
  • Reisift
  • Shopify
  • Slack
  • Squarespace
  • Streak
  • Thryv
  • Trello
  • Wave
  • Wise Agent
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
  • iContact
HelpCrunch Logo
HelpCrunch
Total integrations: 14
  • AWeber
  • Adobe Commerce (Magento Commerce)
  • Agile CRM
  • BigCommerce
  • Bitrix24
  • Capsule CRM
  • Clio
  • Constant Contact
  • Copper
  • Drip
  • Drupal
  • Follow Up Boss
  • Freshsales
  • GetResponse
  • Gmail
  • GoTo Connect
  • Godaddy Hosting
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Sheets
  • Grasshopper
  • HubSpot
  • Intercom
  • Joomla
  • Keap
  • Kit
  • Lawmatics
  • Mailshake
  • Microsoft Teams
  • MyCase
  • Nextiva
  • Nutshell
  • PayPal Payments Pro
  • Pipedrive
  • PracticePanther
  • PrestaShop
  • Redtail CRM
  • Reisift
  • Shopify
  • Slack
  • Squarespace
  • Streak
  • Thryv
  • Trello
  • Wave
  • Wise Agent
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
  • iContact
Top Alternatives
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
See all alternatives
HelpCrunch Logo
HelpCrunch
See all alternatives
Company Details
Smith.ai Live Website Chat Logo
Smith.ai Live Website Chat
  • By Smith.ai
  • Located in Palo Alto, California, United States
  • Founded in 2015
HelpCrunch Logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016