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Methodology
SnapEngage
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At a Glance
Overview
SnapEngage is a company built on the founder’s passion for connecting people and working towards successful outcomes and customer engagement. Their goal is to empower companies with the tools that will facilitate better human connection and communication through features that support improved int... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
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Pricing
Free trial available
Free plan available
Billing type
Perpetual License
Free
$0.00
/ one_time
Starter
$29.00
per / month
Growth
$59.00
per / month
Plus
$749.00
per / month
Premium
$2999.00
per / month
Reviewer's Segments
Insufficient data to show segment split
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Videos
- Webinars
- Documentation
- Live Online
- Videos
- Webinars
Integrations
Total integrations:
14
- ActiveCampaign for Marketing
- Adobe Commerce
- Agile CRM
- BigCommerce
- Bitrix24
- Brevo Marketing Platform
- Click2Magic
- ClickDesk
- Desk.com
- Duda
- Ecwid
- Google Analytics
- Groove
- Highrise
- HubSpot
- HubSpot CRM
- Intuit Mailchimp
- Jimdo
- LivePerson
- MailerLite
- Nimble
- Olark
- Omnisend
- Pinecone
- Pipedrive
- Salesforce Platform
- Shift4Shop
- Shopify
- Site123
- Sitecore Experience Manager
- Squarespace
- Teamwork
- Testimonial
- UserVoice
- Wix
- WooCommerce
- Zendesk Support Suite
- Zoho CRM
Total integrations:
25
- ActiveCampaign for Marketing
- Adobe Commerce
- Agile CRM
- BigCommerce
- Bitrix24
- Brevo Marketing Platform
- Click2Magic
- ClickDesk
- Desk.com
- Duda
- Ecwid
- Google Analytics
- Groove
- Highrise
- HubSpot
- HubSpot CRM
- Intuit Mailchimp
- Jimdo
- LivePerson
- MailerLite
- Nimble
- Olark
- Omnisend
- Pinecone
- Pipedrive
- Salesforce Platform
- Shift4Shop
- Shopify
- Site123
- Sitecore Experience Manager
- Squarespace
- Teamwork
- Testimonial
- UserVoice
- Wix
- WooCommerce
- Zendesk Support Suite
- Zoho CRM
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By SnapEngage
- Located in Boulder, Colorado, United States
- Founded in 2008
- By Tidio LLC
- Located in San Francisco
- Founded in 2013
