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SugarCRM vs Freshsales Comparison
At a Glance
CRM Software
Website Monitoring Software
Overview
SugarCRM
SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to mana… Learn more
Enterprise
Mid Market
Small Business
Freshsales
Freshsales’ intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud-ca… Learn more
Enterprise
Mid Market
Small Business
Pricing
Market Starting
$1000
Per Month
Sell Starting
$49
Per Month
Enterprise
$85.00
Per Month
Server Starting
$80
Per Month
Pricing Available
Free
$0
Per Month
Growth
$15
Per Month
Pro
$39
Per Month
Enterprise
$69
Per Month
Free Plan Available
Pricing Available
Pros & Cons
SugarCRM Pros
There is not sufficient information
SugarCRM Cons
There is not sufficient information
Freshsales Pros
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- GDPR compliant and highly secure environment
- Excellent customer support
- Mobile app access for mobile workers
Freshsales Cons
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Screenshots
SugarCRM
Freshsales
Videos
SugarCRM
Freshsales
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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