SupportBee vs LiveHelpNow
Take a look at how SupportBee and LiveHelpNow stack up against each other across pricing, features, and support using feedback from real users like yourself. SupportBee scores 4.2 out of 5 from 5 reviews, while LiveHelpNow has been rated 4.3 out of 5 from 150 reviews.
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5.0
(1)
$29.00/month
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At a Glance
Overview
SupportBee is a help desk software designed to streamline customer support operations for businesses. It offers a shared inbox for teams, enabling seamless collaboration and efficient ticket management. The platform includes features like automation, knowledge base management, and customer feedba... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
Reviewer's Segments
Small Business
60.0%
Mid Market
20.0%
Enterprise
20.0%
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
24
- Agile CRM
- BigCommerce
- Bitbucket
- Breeze
- Capsule CRM
- Drupal
- Flowdock
- FreshBooks
- GitHub
- Google Analytics
- Harvest
- Highrise
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Joomla
- Kanbanery
- Microsoft Teams
- Pipedrive
- Pivotal Tracker
- Planbox
- Podio
- Redbooth
- Redmine
- Shopify
- Slack
- Sprintly
- Squarespace
- Streak
- Teamwork
- Trello
- Wix
- Yammer
- Zapier
- Zoho CRM
Total integrations:
16
- Agile CRM
- BigCommerce
- Bitbucket
- Breeze
- Capsule CRM
- Drupal
- Flowdock
- FreshBooks
- GitHub
- Google Analytics
- Harvest
- Highrise
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Joomla
- Kanbanery
- Microsoft Teams
- Pipedrive
- Pivotal Tracker
- Planbox
- Podio
- Redbooth
- Redmine
- Shopify
- Slack
- Sprintly
- Squarespace
- Streak
- Teamwork
- Trello
- Wix
- Yammer
- Zapier
- Zoho CRM
Top Alternatives
Categories
Common categories include: Help Desk Software.
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