Tidio vs Drift

Take a look at how Tidio and Drift stack up against each other across pricing, features, and support using feedback from real users like yourself. Tidio scores 4.7 out of 5 from 1413 reviews, while Drift has been rated 4.4 out of 5 from 1081 reviews.
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Tidio Customer Service Software logo

Tidio

4.7
Drift Conversational Marketing Software logo

Drift

4.4
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At a Glance
Tidio Customer Service Software logo
Tidio
Starting at:
$29.00//month
Drift Conversational Marketing Software logo
Drift
Starting at:
$2500.00/month
Overview
Tidio Customer Service Software logo
Tidio
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 1 images
Tidio Screenshots
Tidio screenshot 1
Drift Conversational Marketing Software logo
Drift
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Drift
View 5 images
Drift Screenshots
Drift screenshot 1
Drift screenshot 2
Drift screenshot 3
Drift screenshot 4
Drift screenshot 5
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Pricing
Tidio Customer Service Software logo
Tidio
Free trial available
Free plan available
Billing type Perpetual License
Free
$0.00
/ one_time
Starter
$29.00
per / month
Growth
$59.00
per / month
Plus
$749.00
per / month
Premium
$2999.00
per / month
See all pricing
Drift Conversational Marketing Software logo
Drift
Free trial available
Free plan available
Billing type Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Tidio Customer Service Software logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Drift Conversational Marketing Software logo
Drift
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
Tidio Customer Service Software logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Drift Conversational Marketing Software logo
Drift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Tidio Customer Service Software logo
Tidio
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Drift Conversational Marketing Software logo
Drift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Tidio Customer Service Software logo
Tidio
  • Documentation
  • Live Online
  • Videos
  • Webinars
Drift Conversational Marketing Software logo
Drift
  • Documentation
  • Live Online
  • Videos
  • Webinars
Integrations
Tidio Customer Service Software logo
Tidio
Total integrations: 25
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Agile CRM
  • BigCommerce
  • Brevo Marketing Platform
  • BrightTALK
  • Clearbit
  • Close
  • Contento
  • Duda
  • Ecwid
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Hostinger Website Builder
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Jimdo
  • MailerLite
  • Microsoft 365
  • ON24
  • Omnisend
  • Pipedrive
  • Salesforce Platform
  • Shift4Shop
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Softr
  • Squarespace
  • Testimonial
  • WP Engine
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk Support Suite
  • Zoho CRM
  • ZoomInfo Chat
Drift Conversational Marketing Software logo
Drift
Total integrations: 18
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Agile CRM
  • BigCommerce
  • Brevo Marketing Platform
  • BrightTALK
  • Clearbit
  • Close
  • Contento
  • Duda
  • Ecwid
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Hostinger Website Builder
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Jimdo
  • MailerLite
  • Microsoft 365
  • ON24
  • Omnisend
  • Pipedrive
  • Salesforce Platform
  • Shift4Shop
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Softr
  • Squarespace
  • Testimonial
  • WP Engine
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk Support Suite
  • Zoho CRM
  • ZoomInfo Chat
Top Alternatives
Tidio Customer Service Software logo
Tidio
Drift Conversational Marketing Software logo
Drift
Company Details
Tidio Customer Service Software logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013
Drift Conversational Marketing Software logo
Drift
  • By Drift.com, Inc.
  • Located in Boston, MA, USA
  • Founded in 2015
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