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Tidio vs Helpshift Comparison

Tidio vs Helpshift Comparison

Helpshift

At a Glance

4.7

Live Chat Software

Starting at $19

Per Month

4.3

Live Chat Software

Starting at $0

Per Month

Overview

Tidio

Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement wi…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Helpshift

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for improvi…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Communicator

$19

Per Month

Chatbot

$39

Per Month

Tidio+

$289

Per Month

Free

$0

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Feedback +Plan

$0

Per Month

Starter Plan

$150

Per Month

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

Tidio Pros

There is not sufficient information

Tidio Cons

There is not sufficient information

Helpshift Pros

There is not sufficient information

Helpshift Cons

There is not sufficient information

Screenshots

Tidio

Helpshift

Videos

Tidio

First Chatbot & Transfer to Operator Message I Tidio Onboarding

Helpshift

How Automation Creates Proactive Support Featuring Helpshift Kolibri Games AppFollow Webinar

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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