Tidio vs Smith.ai Live Website Chat
Take a look at how Tidio and Smith.ai Live Website Chat stack up against each other across pricing, features, and support using feedback from real users like yourself. Tidio scores 4.7 out of 5 from 1413 reviews, while Smith.ai Live Website Chat has been rated 4.8 out of 5 from 21 reviews.
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Start selling digital products with Crevio
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
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At a Glance
Overview
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Reviewer's Segments
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
25
- AWeber
- ActiveCampaign for Marketing
- Adobe Commerce
- Agile CRM
- BigCommerce
- Bitrix24
- Brevo Marketing Platform
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Duda
- Ecwid
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Analytics
- Google Calendar
- Google Sheets
- Grasshopper
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- Jimdo
- Keap
- Kit
- Lawmatics
- MailerLite
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- Omnisend
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Salesforce Platform
- Shift4Shop
- Shopify
- Site123
- Slack
- Squarespace
- Streak
- Testimonial
- Thryv
- Trello
- Wave
- Wise Agent
- Wix
- WooCommerce
- Zendesk
- Zendesk Support Suite
- Zoho CRM
- iContact
Total integrations:
42
- AWeber
- ActiveCampaign for Marketing
- Adobe Commerce
- Agile CRM
- BigCommerce
- Bitrix24
- Brevo Marketing Platform
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Duda
- Ecwid
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Analytics
- Google Calendar
- Google Sheets
- Grasshopper
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- Jimdo
- Keap
- Kit
- Lawmatics
- MailerLite
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- Omnisend
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Salesforce Platform
- Shift4Shop
- Shopify
- Site123
- Slack
- Squarespace
- Streak
- Testimonial
- Thryv
- Trello
- Wave
- Wise Agent
- Wix
- WooCommerce
- Zendesk
- Zendesk Support Suite
- Zoho CRM
- iContact
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Tidio LLC
- Located in San Francisco
- Founded in 2013
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
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