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Userlike vs Freshdesk Comparison

Userlike vs Freshdesk Comparison
Userlike
Freshdesk

At a Glance

4.4

Live Chat Software

Starting at $0

Per Month

4.4

Help Desk Software

Starting at $0

Per Month

Overview

Userlike

Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All re…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Freshdesk

Freshdesk is the preferred help desk system for small businesses. Customer service is just one facet of the expansive Freshworks toolkit. Freshdesk also has a ticket management system with AI automation that routes tickets to the most relevant, available agents with great efficiency. The platform ha…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Free

$0

Per Month

Team

$100

Per Month

Corporate

$320

Per Month

Free Plan Available

Free Trial Available

Pricing Available

Started

$0

Per Month

Growth

$18

Per Month

Pro

$59

Per Month

Enterprise

$95

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

Userlike Pros

There is not sufficient information

Userlike Cons

There is not sufficient information

Freshdesk Pros

  • There’s a free plan available
  • Freshdesk uses powerful Freddy AI for its conversational chatbot
  • You get access to high-quality website widgets like forms, personalized content, and click detection

Freshdesk Cons

  • Some key features like AI are only available on the most expensive plan.

Screenshots

Userlike

Freshdesk

Videos

Userlike

Freshdesk

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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