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At a Glance
Overview
Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Team
$100.00
/ month
Corporate
$320.00
/ month
Flex
Contact Us
Free trial available
Free plan available
Billing type
Perpetual License
Free
$0.00
/ one_time
Starter
$29.00
per / month
Growth
$59.00
per / month
Plus
$749.00
per / month
Premium
$2999.00
per / month
Reviewer's Segments
Small Business
79.91%
Mid Market
15.45%
Enterprise
4.64%
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Videos
- Webinars
- Documentation
- Live Online
- Videos
- Webinars
Integrations
Total integrations:
30
- ActiveCampaign for Marketing
- Adobe Commerce
- Agile CRM
- Asana
- BigCommerce
- Bitrix24
- Brevo Marketing Platform
- Dropbox
- Dropbox Business
- Drupal
- Duda
- Ecwid
- Freshdesk
- GitHub
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Sheets
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- Jimdo
- Joomla
- LiveAgent
- MailerLite
- Microsoft Teams
- Omnisend
- Pipedrive
- PrestaShop
- Salesforce Platform
- Shift4Shop
- Shopify
- Site123
- Slack
- Squarespace
- Testimonial
- Trello
- Wix
- WooCommerce
- Zapier
- Zendesk
- Zendesk Support Suite
- Zoho CRM
Total integrations:
25
- ActiveCampaign for Marketing
- Adobe Commerce
- Agile CRM
- Asana
- BigCommerce
- Bitrix24
- Brevo Marketing Platform
- Dropbox
- Dropbox Business
- Drupal
- Duda
- Ecwid
- Freshdesk
- GitHub
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Sheets
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- Jimdo
- Joomla
- LiveAgent
- MailerLite
- Microsoft Teams
- Omnisend
- Pipedrive
- PrestaShop
- Salesforce Platform
- Shift4Shop
- Shopify
- Site123
- Slack
- Squarespace
- Testimonial
- Trello
- Wix
- WooCommerce
- Zapier
- Zendesk
- Zendesk Support Suite
- Zoho CRM
Top Alternatives
Categories
Common categories include: Social Customer Service Software and Chatbots Software.
Company Details
- By Userlike UG
- Located in Cologne, North Rhine-Westphalia, Germany
- Founded in 2011
- By Tidio LLC
- Located in San Francisco
- Founded in 2013
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