Userlike vs Zendesk Chat

Userlike logo

Userlike

4.4
(453)
At a Glance
Userlike logo
Userlike
Starting at:
$0.00/month
Zendesk Chat logo
Zendesk Chat
Starting at:
$49.00/month
Overview
Userlike logo
Userlike
Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Userlike
View 6 images
Userlike Screenshots
Zendesk Chat logo
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Chat
View 6 images
Zendesk Chat Screenshots
Pricing
Userlike logo
Userlike
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Team
$100.00
/ month
Corporate
$320.00
/ month
Flex
Contact Us
See all pricing
Zendesk Chat logo
Zendesk Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
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Pros and Cons
Userlike logo
Userlike
Pros

Not enough data available.

Cons

Not enough data available.

Zendesk Chat logo
Zendesk Chat
Pros
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
Cons
  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
Userlike logo
Userlike
Small Business
79.91%
Mid Market
15.45%
Enterprise
4.64%
Zendesk Chat logo
Zendesk Chat
Insufficient data to show segment split
Deployment
Userlike logo
Userlike
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zendesk Chat logo
Zendesk Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Userlike logo
Userlike
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zendesk Chat logo
Zendesk Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Userlike logo
Userlike
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zendesk Chat logo
Zendesk Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Userlike logo
Userlike
See all alternatives
Zendesk Chat logo
Zendesk Chat
See all alternatives
Company Details
Userlike logo
Userlike
  • By Userlike UG
  • Located in Cologne, North Rhine-Westphalia, Germany
  • Founded in 2011
Zendesk Chat logo
Zendesk Chat
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007