Zendesk Chat vs AliveChat

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AliveChat Logo

AliveChat

4.0
(4)
At a Glance
Zendesk Chat Logo
Zendesk Chat
Starting at:
$49.00/month
AliveChat Logo
AliveChat
Pricing not provided by vendor
Overview
Zendesk Chat Logo
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Chat
View 6 images
Zendesk Chat Screenshots
AliveChat Logo
AliveChat
AliveChat allows you to connect with and track your website visitors in real-time via a browser-based live chat interface. The application is fully hosted by WebsiteAlive data centers to simplify use and key features include proactive sales chat, unlimited operator and client chat sessions, full ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
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Pricing
Zendesk Chat Logo
Zendesk Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
AliveChat Logo
AliveChat
No pricing information available
Pros and Cons
Zendesk Chat Logo
Zendesk Chat
Pros
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
Cons
  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
AliveChat Logo
AliveChat
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Zendesk Chat Logo
Zendesk Chat
Insufficient data to show segment split
AliveChat Logo
AliveChat
Small Business
50.0%
Mid Market
25.0%
Enterprise
25.0%
Deployment
Zendesk Chat Logo
Zendesk Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
AliveChat Logo
AliveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zendesk Chat Logo
Zendesk Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
AliveChat Logo
AliveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zendesk Chat Logo
Zendesk Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AliveChat Logo
AliveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Zendesk Chat Logo
Zendesk Chat
Total integrations: 15
  • Aircall
  • BigCommerce
  • Dropbox
  • Dropbox Business
  • Duda
  • Freshdesk
  • Gmail
  • Google Ads
  • Google Analytics
  • HubSpot
  • Intercom
  • Loom
  • Microsoft Excel
  • Pipedrive
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Slack
  • TeamViewer
  • Twitter
  • WhatsApp Business
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho CRM
  • Zowie
AliveChat Logo
AliveChat
Total integrations: 13
  • Aircall
  • BigCommerce
  • Dropbox
  • Dropbox Business
  • Duda
  • Freshdesk
  • Gmail
  • Google Ads
  • Google Analytics
  • HubSpot
  • Intercom
  • Loom
  • Microsoft Excel
  • Pipedrive
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Slack
  • TeamViewer
  • Twitter
  • WhatsApp Business
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho CRM
  • Zowie
Top Alternatives
Zendesk Chat Logo
Zendesk Chat
See all alternatives
AliveChat Logo
AliveChat
See all alternatives
Company Details
Zendesk Chat Logo
Zendesk Chat
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007
AliveChat Logo
AliveChat
  • By WebsiteAlive
  • Located in Houston, TX, USA
  • Founded in 2004