Zendesk Chat vs Appy Pie

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Appy Pie Logo

Appy Pie

4.7
(1,326)
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At a Glance
Zendesk Chat Logo
Zendesk Chat
Starting at:
$49.00/month
Appy Pie Logo
Appy Pie
Starting at:
$16.00/month
Overview
Zendesk Chat Logo
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Chat
View 6 images
Zendesk Chat Screenshots
Zendesk Chat screenshot 1
Zendesk Chat screenshot 2
Zendesk Chat screenshot 3
Zendesk Chat screenshot 4
Zendesk Chat screenshot 5
Zendesk Chat screenshot 6
Appy Pie Logo
Appy Pie
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android & iPhone applications, both for mobiles and smartphones; and allows users to quickly publish to Google Play & iTunes. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Appy Pie
View 5 images
Appy Pie Screenshots
Appy Pie screenshot 1
Appy Pie screenshot 2
Appy Pie screenshot 3
Appy Pie screenshot 4
Appy Pie screenshot 5
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Pricing
Zendesk Chat Logo
Zendesk Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
Appy Pie Logo
Appy Pie
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$16.00
/ month
Gold
$36.00
/ month
Platinum
$60.00
/ month
Enterprise
Contact Us
See all pricing
Pros and Cons
Zendesk Chat Logo
Zendesk Chat
Pros
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
Cons
  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Appy Pie Logo
Appy Pie
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Zendesk Chat Logo
Zendesk Chat
Insufficient data to show segment split
Appy Pie Logo
Appy Pie
Small Business
86.95%
Mid Market
9.95%
Enterprise
3.09%
Deployment
Zendesk Chat Logo
Zendesk Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Appy Pie Logo
Appy Pie
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zendesk Chat Logo
Zendesk Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Appy Pie Logo
Appy Pie
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zendesk Chat Logo
Zendesk Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Appy Pie Logo
Appy Pie
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Zendesk Chat Logo
Zendesk Chat
Total integrations: 16
  • Aircall
  • Airtable
  • Asana
  • Asset Panda
  • Basecamp
  • Bitbucket
  • Box
  • Calendly
  • ClickUp
  • Discord
  • Dropbox
  • Dropbox Business
  • Duda
  • Eventbrite
  • Evernote
  • Expensify
  • Facebook
  • Freshdesk
  • GitHub
  • GitLab
  • Gmail
  • Google Ads Formerly AdWords
  • Google Calendar
  • Google Drive
  • Google Meet
  • Google Sheets
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Loom
  • Loyverse POS
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • Notion
  • Odoo
  • Omnisend
  • OneDrive
  • Paymo
  • Pipedrive
  • RingCentral Contact Center
  • Shippo
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Slack
  • Squarespace
  • Stripe
  • SurveyMonkey
  • TeamViewer
  • Todoist
  • Toggl
  • Trello
  • Twilio
  • Twitter
  • Typeform
  • Vend
  • WhatsApp Business
  • Wix
  • Xero
  • Zendesk
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho CRM
  • Zoom
  • Zowie
Appy Pie Logo
Appy Pie
Total integrations: 56
  • Aircall
  • Airtable
  • Asana
  • Asset Panda
  • Basecamp
  • Bitbucket
  • Box
  • Calendly
  • ClickUp
  • Discord
  • Dropbox
  • Dropbox Business
  • Duda
  • Eventbrite
  • Evernote
  • Expensify
  • Facebook
  • Freshdesk
  • GitHub
  • GitLab
  • Gmail
  • Google Ads Formerly AdWords
  • Google Calendar
  • Google Drive
  • Google Meet
  • Google Sheets
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Loom
  • Loyverse POS
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • Notion
  • Odoo
  • Omnisend
  • OneDrive
  • Paymo
  • Pipedrive
  • RingCentral Contact Center
  • Shippo
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Slack
  • Squarespace
  • Stripe
  • SurveyMonkey
  • TeamViewer
  • Todoist
  • Toggl
  • Trello
  • Twilio
  • Twitter
  • Typeform
  • Vend
  • WhatsApp Business
  • Wix
  • Xero
  • Zendesk
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho CRM
  • Zoom
  • Zowie
Top Alternatives
Zendesk Chat Logo
Zendesk Chat
See all alternatives
Appy Pie Logo
Appy Pie
See all alternatives
Company Details
Zendesk Chat Logo
Zendesk Chat
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007
Appy Pie Logo
Appy Pie
  • By Appy Pie LLC
  • Located in Warrenton, Virginia, United States
  • Founded in 2014