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Methodology
Zendesk Chat
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At a Glance
Overview
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android & iPhone applications, both for mobiles and smartphones; and allows users to quickly publish to Google Play & iTunes. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$16.00
/ month
Gold
$36.00
/ month
Platinum
$60.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
Small Business
86.95%
Mid Market
9.95%
Enterprise
3.09%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
56
- Aircall
- Airtable
- Asana
- Asset Panda
- Basecamp
- Better Stack
- Bitbucket
- Box
- Calendly
- ClickUp
- CoSupport AI
- Discord
- Dropbox
- Dropbox Business
- Duda
- Eventbrite
- Evernote
- Expensify
- Freshdesk
- GitHub
- GitLab
- Gmail
- Google Ads Formerly AdWords
- Google Calendar
- Google Meet
- Google Sheets
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- Loom
- Loyverse POS
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Notion
- Odoo
- Omnisend
- OneDrive
- Paymo
- Pipedrive
- RingCentral Contact Center
- Shippo
- Shopify
- Site123
- Sitecore Experience Manager
- Slack
- Squarespace
- Stripe
- SurveyMonkey
- SysTools IMAP Migration Tool
- TeamViewer
- Todoist
- Toggl
- Trello
- Twilio
- Typeform
- Vend
- WhatsApp Business
- Wix
- Xero
- Zendesk
- Zendesk Sell
- Zendesk Support Suite
- Zoho Assist
- Zoho CRM
- Zoom
- Zowie
Total integrations:
19
- Aircall
- Airtable
- Asana
- Asset Panda
- Basecamp
- Better Stack
- Bitbucket
- Box
- Calendly
- ClickUp
- CoSupport AI
- Discord
- Dropbox
- Dropbox Business
- Duda
- Eventbrite
- Evernote
- Expensify
- Freshdesk
- GitHub
- GitLab
- Gmail
- Google Ads Formerly AdWords
- Google Calendar
- Google Meet
- Google Sheets
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- Loom
- Loyverse POS
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Notion
- Odoo
- Omnisend
- OneDrive
- Paymo
- Pipedrive
- RingCentral Contact Center
- Shippo
- Shopify
- Site123
- Sitecore Experience Manager
- Slack
- Squarespace
- Stripe
- SurveyMonkey
- SysTools IMAP Migration Tool
- TeamViewer
- Todoist
- Toggl
- Trello
- Twilio
- Typeform
- Vend
- WhatsApp Business
- Wix
- Xero
- Zendesk
- Zendesk Sell
- Zendesk Support Suite
- Zoho Assist
- Zoho CRM
- Zoom
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software, Digital Customer Service Platforms, Help Desk Software, Customer Self-Service Software, and Chatbots Software.
Company Details
- By Appy Pie LLC
- Located in Warrenton, Virginia, United States
- Founded in 2014
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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