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Zendesk Chat vs Comm100 Comparison

Zendesk Chat vs Comm100 Comparison
Zendesk Chat
Comm100

At a Glance

4.3

Live Chat Software

Starting at $49

Per Month

4.2

Live Chat Software

Starting at $39

Per Month

Overview

Zendesk Chat

Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee needs….  Learn more

Target Market

Enterprise

Mid Market

Small Business

Comm100

Comm100 Live Chat helps convert visitors to customers, increase sales and improve customer satisfaction.  The platform is perfect for meal-time, and personalized customer engagement and is accessible via the website and mobile app, agents engage more effectively with a choice of powerful tools inclu…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Suite Team

$49

Per Month

Suite Growth

$79

Per Month

Suite Professional

$99

Per Month

Suite Enterprise

$150

Per Month

Free Trial Available

Pricing Available

Live Chat Startup

$39

Per Month

Live Chat Plus

$69

Per Month

Free Trial Available

Pricing Available

Pros & Cons

Zendesk Chat Pros

  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools

Zendesk Chat Cons

  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.

Comm100 Pros

There is not sufficient information

Comm100 Cons

There is not sufficient information

Screenshots

Zendesk Chat

Comm100

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Mobile Web

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Linux

Mobile Android

Mobile iPhone

On-premise

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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