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Zendesk Chat
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Comm100
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At a Glance
Overview
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Comm100 Live Chat helps convert visitors to customers, increase sales and improve customer satisfaction. The platform is perfect for meal-time, and personalized customer engagement and is accessible via the website and mobile app, agents engage more effectively with a choice of powerful tools in... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Live Chat Startup
$39.00
/ month
Live Chat Plus
$69.00
/ month
Omnichannel Gold
Contact Us
Omnichannel Platinum
Contact Us
Pros and Cons
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
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Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Aircall
- BigCommerce
- Dropbox
- Dropbox Business
- Drupal
- Duda
- Gmail
- Google Analytics
- HubSpot
- Intercom
- Join.me
- Joomla
- Loom
- Meta for Business
- Microsoft Excel
- Pinecone
- Pipedrive
- Shopify
- Site123
- Sitecore Experience Manager
- Skype
- Slack
- TeamViewer
- Twitter Ads
- Vision Helpdesk
- WhatsApp Business
- WooCommerce
- Zapier
- Zendesk
- Zendesk Support Suite
- Zoho Assist
- Zowie
Total integrations:
19
- Aircall
- BigCommerce
- Dropbox
- Dropbox Business
- Drupal
- Duda
- Gmail
- Google Analytics
- HubSpot
- Intercom
- Join.me
- Joomla
- Loom
- Meta for Business
- Microsoft Excel
- Pinecone
- Pipedrive
- Shopify
- Site123
- Sitecore Experience Manager
- Skype
- Slack
- TeamViewer
- Twitter Ads
- Vision Helpdesk
- WhatsApp Business
- WooCommerce
- Zapier
- Zendesk
- Zendesk Support Suite
- Zoho Assist
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By Comm100 Network Corporation
- Located in Vancouver, BC, Canada
- Founded in 2009
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