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Zendesk Chat
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5.0
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$29.00/month
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At a Glance
Overview
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Inbenta is a unique conversational AI platform built to help employees automate personalized interaction at scale with customers. The technology is made to provide quick and accurate answers, provide customers withhigh quality guides, allowing agents to deal with more complex queries. The goal is... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
No pricing information available
Pros and Cons
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Not enough data available.
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Reviewer's Segments
Insufficient data to show segment split
Small Business
0.0%
Mid Market
100.0%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Aircall
- Dropbox
- Dropbox Business
- Duda
- Freshdesk
- Gmail
- Google Analytics
- HubSpot
- Intercom
- Jira
- LiveChat
- Loom
- Microsoft Excel
- Microsoft Teams
- Pipedrive
- Salesforce Service Cloud
- Shopify
- Site123
- Sitecore Experience Manager
- Slack
- TeamViewer
- Twilio
- WhatsApp Business
- Zapier
- Zendesk
- Zendesk Support Suite
- Zoho Assist
- Zowie
Total integrations:
14
- Aircall
- Dropbox
- Dropbox Business
- Duda
- Freshdesk
- Gmail
- Google Analytics
- HubSpot
- Intercom
- Jira
- LiveChat
- Loom
- Microsoft Excel
- Microsoft Teams
- Pipedrive
- Salesforce Service Cloud
- Shopify
- Site123
- Sitecore Experience Manager
- Slack
- TeamViewer
- Twilio
- WhatsApp Business
- Zapier
- Zendesk
- Zendesk Support Suite
- Zoho Assist
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By Inbenta Holdings Inc.
- Located in Foster City, California, United States
- Founded in 2005
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