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Zendesk Chat
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At a Glance
Overview
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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JivoChat is a free live chat software that helps online businesses talk to their customers in real-time. With this solution, users can offer a 360-degree customer support system and connect message funnels, offer calls, and configure and customize their customer services specifically to their nee... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$0.00
/ month
Professional
$19.00
/ month
Enterprise
Contact Us
Pros and Cons
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Not enough data available.
Not enough data available.
Reviewer's Segments
Insufficient data to show segment split
Small Business
34.04%
Mid Market
65.96%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
13
- Aircall
- Bitrix24
- Builderall
- Dropbox
- Dropbox Business
- Drupal
- Duda
- Gmail
- HubSpot
- Intercom
- Intuit Mailchimp
- Joomla
- Loom
- Microsoft Excel
- Pipedrive
- Shopify
- Sitecore Experience Manager
- Squarespace
- TeamViewer
- Ucraft
- WhatsApp Business
- Wix
- Zapier
- Zoho CRM
- Zowie
Total integrations:
14
- Aircall
- Bitrix24
- Builderall
- Dropbox
- Dropbox Business
- Drupal
- Duda
- Gmail
- HubSpot
- Intercom
- Intuit Mailchimp
- Joomla
- Loom
- Microsoft Excel
- Pipedrive
- Shopify
- Sitecore Experience Manager
- Squarespace
- TeamViewer
- Ucraft
- WhatsApp Business
- Wix
- Zapier
- Zoho CRM
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software and Chatbots Software.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By JivoSite Inc.
- Located in Wilmington, Delaware, United States
- Founded in 2012
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