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Zendesk Support Suite vs AWeber Comparison

Zendesk Support Suite vs AWeber Comparison

Zendesk Support Suite

At a Glance

4.3

Help Desk Software

Starting at $49

Per Month

4.2

Email Marketing Software

Starting at $0

per month

Overview

Zendesk Support Suite

Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so…  Learn more

Target Market

Enterprise

Mid Market

Small Business

AWeber

AWeber is one of the more prominent email marketing platforms owing to the brand being around for a while. The platform is known for simplifying email marketing campaigns through an extensive range of tools that help companies grow their contacts. The platform offers pre-built email campaigns, acces…  Learn more

Target Market

Mid Market

Small Business

Pricing

Suite Team

$49

Per Month

Suite Growth

79

Per Month

Suite Professional

$99

Per Month

Suite Enterprise

$150

Per Month

Free Trial Available

Pricing Available

AWeber Free

$0

per month

AWeber Pro

$19.99

per month

See Pricing Details

Free Plan Available

Pricing Available

Pros & Cons

Zendesk Support Suite Pros

There is not sufficient information

Zendesk Support Suite Cons

There is not sufficient information

AWeber Pros

  • Intuitive list management tools
  • Supports PayPal integration that provides accurate sales tracking
  • Comprehensive education tools and media for tutorials
  • Great selection of landing page templates

AWeber Cons

  • Quite expensive versus competitors
  • Deliverability rates are below average

Screenshots

Zendesk Support Suite

AWeber

Videos

Zendesk Support Suite

How to: Using webhooks at Zendesk

AWeber

How to get started with AWeber

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Benchmark Email

4.2

Starting at $0

per month

BigContacts

4.7

Starting at $10

per user, per month

Cakemail

4.4

Starting at $0

per month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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