AWeber vs Zendesk Support Suite
Take a look at how
AWeber
and
Zendesk Support Suite
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
AWeber
scores
4.2
out of 5 from
629
reviews, while
Zendesk Support Suite
has been rated
4.3
out of 5 from
5770
reviews.
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Methodology
Zendesk Support Suite
4.3
( 5,770 )
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At a Glance
Overview
AWeber is one of the more prominent email marketing platforms owing to the brand being around for a while. The platform is known for simplifying email marketing campaigns through an extensive range of tools that help companies grow their contacts. The platform offers pre-built email campaigns, ac... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
AWeber Free
$0.00
/ month
AWeber Pro
$19.99
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Pros and Cons
- Intuitive list management tools
- Supports PayPal integration that provides accurate sales tracking
- Comprehensive education tools and media for tutorials
- Great selection of landing page templates
- Quite expensive versus competitors
- Deliverability rates are below average
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
82.67%
Mid Market
12.72%
Enterprise
4.61%
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
72
- Aircall
- Asana
- Authorize.Net
- Automate.io
- Automizy
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Blogger
- Bouncer
- Box
- Calendly
- Captivate.fm
- Castos
- ClickUp
- Clockify
- Confluence
- Constant Contact
- Demio
- Divi
- Domain.com
- Dropbox
- Dropbox Business
- Duda
- EasyWebinar
- Elastic Email
- Elegant Themes
- Elementor
- Elementor Hosting
- EverWebinar
- Formidable Forms
- FreshBooks
- Freshdesk
- GMHOST
- GitHub
- GitLab
- Gmail
- GoToWebinar
- Google Analytics
- Google Calendar
- Google Forms
- Harvest
- Hello Bar
- Helpdesk
- HeySummit
- HostGator Website Builder
- HostWP.io
- Hostinger Website Builder (formerly Zyro)
- HubSpot
- HubSpot Email Hosting
- Hubstaff
- InboxAlly
- Interact
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jotform Apps
- Landingi
- Learnworlds
- Livestorm
- Lucidchart
- MemberPress
- Microsoft Excel
- Microsoft Teams
- Miro
- MyOwnConference
- Namecheap Website Builder
- Network Solutions
- OneDrive
- POWR
- PayHip
- Pipedrive
- Podia
- Populr
- Proof Pulse
- Purlem
- Qzzr
- RavenTools
- RescueTime
- Rewind AI
- Riddle
- SMTP.com
- Sellfy
- Sendowl
- Shift4Shop
- Shopify
- ShortStack
- Site123
- Slack
- Smartsheet
- Smith.ai Live Website Chat
- Squarespace
- Stripe
- Stripo
- SugarCRM
- SurveyMonkey
- Survicate
- SysTools IMAP Migration Tool
- TeamViewer
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- Unbounce
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
- Webinato
- WishList Member
- Wistia
- Wpforms
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoom
- iPage by Bluehost
- rasa.io
Total integrations:
60
- Aircall
- Asana
- Authorize.Net
- Automate.io
- Automizy
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Blogger
- Bouncer
- Box
- Calendly
- Captivate.fm
- Castos
- ClickUp
- Clockify
- Confluence
- Constant Contact
- Demio
- Divi
- Domain.com
- Dropbox
- Dropbox Business
- Duda
- EasyWebinar
- Elastic Email
- Elegant Themes
- Elementor
- Elementor Hosting
- EverWebinar
- Formidable Forms
- FreshBooks
- Freshdesk
- GMHOST
- GitHub
- GitLab
- Gmail
- GoToWebinar
- Google Analytics
- Google Calendar
- Google Forms
- Harvest
- Hello Bar
- Helpdesk
- HeySummit
- HostGator Website Builder
- HostWP.io
- Hostinger Website Builder (formerly Zyro)
- HubSpot
- HubSpot Email Hosting
- Hubstaff
- InboxAlly
- Interact
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jotform Apps
- Landingi
- Learnworlds
- Livestorm
- Lucidchart
- MemberPress
- Microsoft Excel
- Microsoft Teams
- Miro
- MyOwnConference
- Namecheap Website Builder
- Network Solutions
- OneDrive
- POWR
- PayHip
- Pipedrive
- Podia
- Populr
- Proof Pulse
- Purlem
- Qzzr
- RavenTools
- RescueTime
- Rewind AI
- Riddle
- SMTP.com
- Sellfy
- Sendowl
- Shift4Shop
- Shopify
- ShortStack
- Site123
- Slack
- Smartsheet
- Smith.ai Live Website Chat
- Squarespace
- Stripe
- Stripo
- SugarCRM
- SurveyMonkey
- Survicate
- SysTools IMAP Migration Tool
- TeamViewer
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- Unbounce
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
- Webinato
- WishList Member
- Wistia
- Wpforms
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoom
- iPage by Bluehost
- rasa.io
Top Alternatives
Categories
Common categories include: Digital Customer Service Platforms.
Company Details
- By AWeber Communications, Inc.
- Located in Chalfont, Pennsylvania, United States
- Founded in 1998
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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