Zendesk Support Suite vs AWeber
Take a look at how Zendesk Support Suite and AWeber stack up against each other across pricing, features, and support using feedback from real users like yourself. Zendesk Support Suite scores 4.3 out of 5 from 5770 reviews, while AWeber has been rated 4.2 out of 5 from 629 reviews.
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At a Glance
Overview
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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AWeber is one of the more prominent email marketing platforms owing to the brand being around for a while. The platform is known for simplifying email marketing campaigns through an extensive range of tools that help companies grow their contacts. The platform offers pre-built email campaigns, ac... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
AWeber Free
$0.00
/ month
AWeber Pro
$19.99
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intuitive list management tools
- Supports PayPal integration that provides accurate sales tracking
- Comprehensive education tools and media for tutorials
- Great selection of landing page templates
- Quite expensive versus competitors
- Deliverability rates are below average
Reviewer's Segments
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Small Business
82.67%
Mid Market
12.72%
Enterprise
4.61%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
6
- Automate.io
- Blogger
- Castos
- Demio
- Divi
- Dropbox Business
- Duda
- EasyWebinar
- Elegant Themes
- Elementor
- Elementor Hosting
- EverWebinar
- Formidable Forms
- Ghost
- Gmail
- GoToWebinar
- Google Forms
- Hello Bar
- Helpdesk
- Hostinger Website Builder
- HubSpot Email Hosting
- Interact
- Intuit Mailchimp
- Jotform Apps
- Landingi
- Livestorm
- Microsoft Excel
- Proof Pulse
- RavenTools
- Sellfy
- Shift4Shop
- ShortStack
- Squarespace
- TeamViewer
- Thrive Themes
- Unbounce
- WebinarJam
- Wistia
- Wpforms
- iPage by Bluehost
- rasa.io
Total integrations:
35
- Automate.io
- Blogger
- Castos
- Demio
- Divi
- Dropbox Business
- Duda
- EasyWebinar
- Elegant Themes
- Elementor
- Elementor Hosting
- EverWebinar
- Formidable Forms
- Ghost
- Gmail
- GoToWebinar
- Google Forms
- Hello Bar
- Helpdesk
- Hostinger Website Builder
- HubSpot Email Hosting
- Interact
- Intuit Mailchimp
- Jotform Apps
- Landingi
- Livestorm
- Microsoft Excel
- Proof Pulse
- RavenTools
- Sellfy
- Shift4Shop
- ShortStack
- Squarespace
- TeamViewer
- Thrive Themes
- Unbounce
- WebinarJam
- Wistia
- Wpforms
- iPage by Bluehost
- rasa.io
Top Alternatives
Categories
Common categories include: Digital Customer Service Platforms.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By AWeber Communications, Inc.
- Located in Chalfont, Pennsylvania, United States
- Founded in 1998
