Zendesk Support Suite vs AWeber
Take a look at how
Zendesk Support Suite
and
AWeber
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Zendesk Support Suite
scores
4.3
out of 5 from
5770
reviews, while
AWeber
has been rated
4.2
out of 5 from
629
reviews.
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offers objective and comprehensive comparisons to help you find the best
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Zendesk Support Suite
4.3
( 5,770 )
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At a Glance
Overview
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
AWeber is one of the more prominent email marketing platforms owing to the brand being around for a while. The platform is known for simplifying email marketing campaigns through an extensive range of tools that help companies grow their contacts. The platform offers pre-built email campaigns, ac... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
AWeber Free
$0.00
/ month
AWeber Pro
$19.99
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intuitive list management tools
- Supports PayPal integration that provides accurate sales tracking
- Comprehensive education tools and media for tutorials
- Great selection of landing page templates
- Quite expensive versus competitors
- Deliverability rates are below average
Reviewer's Segments
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Small Business
82.67%
Mid Market
12.72%
Enterprise
4.61%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
60
- Aircall
- Asana
- Authorize.Net
- Automate.io
- Automizy
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Blogger
- Box
- Calendly
- Castos
- ClickUp
- Clockify
- Confluence
- Constant Contact
- Demio
- Divi
- Domain.com
- Dropbox
- Dropbox Business
- Duda
- EasyWebinar
- Elastic Email
- Elegant Themes
- Elementor
- Elementor Hosting
- EverWebinar
- Formidable Forms
- FreshBooks
- Freshdesk
- Ghost
- GitHub
- GitLab
- Gmail
- GoToWebinar
- Google Analytics
- Google Calendar
- Google Forms
- Harvest
- Hello Bar
- Helpdesk
- HostGator Website Builder
- HostWP.io
- Hostinger Website Builder
- HubSpot
- HubSpot Email Hosting
- Hubstaff
- Interact
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jotform Apps
- Landingi
- Learnworlds
- Livestorm
- Lucidchart
- Microsoft Excel
- Microsoft Teams
- Miro
- MyOwnConference
- Namecheap Website Builder
- Network Solutions
- OneDrive
- PayHip
- Pipedrive
- Podia
- Populr
- Proof Pulse
- Purlem
- RavenTools
- RescueTime
- Rewind AI
- SMTP.com
- Sellfy
- Sendowl
- Shift4Shop
- Shopify
- ShortStack
- Site123
- Slack
- Smartsheet
- Smith.ai Live Website Chat
- Squarespace
- Stripe
- SugarCRM
- SurveyMonkey
- Survicate
- SysTools IMAP Migration Tool
- TeamViewer
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- Unbounce
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
- Webinato
- Wistia
- Wpforms
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoom
- iPage by Bluehost
- rasa.io
Total integrations:
62
- Aircall
- Asana
- Authorize.Net
- Automate.io
- Automizy
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Blogger
- Box
- Calendly
- Castos
- ClickUp
- Clockify
- Confluence
- Constant Contact
- Demio
- Divi
- Domain.com
- Dropbox
- Dropbox Business
- Duda
- EasyWebinar
- Elastic Email
- Elegant Themes
- Elementor
- Elementor Hosting
- EverWebinar
- Formidable Forms
- FreshBooks
- Freshdesk
- Ghost
- GitHub
- GitLab
- Gmail
- GoToWebinar
- Google Analytics
- Google Calendar
- Google Forms
- Harvest
- Hello Bar
- Helpdesk
- HostGator Website Builder
- HostWP.io
- Hostinger Website Builder
- HubSpot
- HubSpot Email Hosting
- Hubstaff
- Interact
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jotform Apps
- Landingi
- Learnworlds
- Livestorm
- Lucidchart
- Microsoft Excel
- Microsoft Teams
- Miro
- MyOwnConference
- Namecheap Website Builder
- Network Solutions
- OneDrive
- PayHip
- Pipedrive
- Podia
- Populr
- Proof Pulse
- Purlem
- RavenTools
- RescueTime
- Rewind AI
- SMTP.com
- Sellfy
- Sendowl
- Shift4Shop
- Shopify
- ShortStack
- Site123
- Slack
- Smartsheet
- Smith.ai Live Website Chat
- Squarespace
- Stripe
- SugarCRM
- SurveyMonkey
- Survicate
- SysTools IMAP Migration Tool
- TeamViewer
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- Unbounce
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
- Webinato
- Wistia
- Wpforms
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoom
- iPage by Bluehost
- rasa.io
Top Alternatives
Categories
Common categories include: Digital Customer Service Platforms.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By AWeber Communications, Inc.
- Located in Chalfont, Pennsylvania, United States
- Founded in 1998
