Zendesk Support Suite vs AWeber

Take a look at how Zendesk Support Suite and AWeber stack up against each other across pricing, features, and support using feedback from real users like yourself. Zendesk Support Suite scores 4.3 out of 5 from 5770 reviews, while AWeber has been rated 4.2 out of 5 from 629 reviews.
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Zendesk Support Suite logo

Zendesk Support S...

4.3
(5,770)
AWeber logo

AWeber

4.2
(629)
At a Glance
Zendesk Support Suite logo
Zendesk Support Suite
Starting at:
$49.00/month
AWeber logo
AWeber
Starting at:
$0.00/month
Overview
Zendesk Support Suite logo
Zendesk Support Suite
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Support Suite
View 6 images
Zendesk Support Suite Screenshots
AWeber logo
AWeber
AWeber is one of the more prominent email marketing platforms owing to the brand being around for a while. The platform is known for simplifying email marketing campaigns through an extensive range of tools that help companies grow their contacts. The platform offers pre-built email campaigns, ac... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
AWeber
View 6 images
AWeber Screenshots
Pricing
Zendesk Support Suite logo
Zendesk Support Suite
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
AWeber logo
AWeber
Free trial available
Free plan available
Billing type Recurring Subscription
AWeber Free
$0.00
/ month
AWeber Pro
$19.99
/ month
See all pricing
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Pros and Cons
Zendesk Support Suite logo
Zendesk Support Suite
Pros

Not enough data available.

Cons

Not enough data available.

AWeber logo
AWeber
Pros
  • Intuitive list management tools
  • Supports PayPal integration that provides accurate sales tracking
  • Comprehensive education tools and media for tutorials
  • Great selection of landing page templates
Cons
  • Quite expensive versus competitors
  • Deliverability rates are below average
Reviewer's Segments
Zendesk Support Suite logo
Zendesk Support Suite
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
AWeber logo
AWeber
Small Business
82.67%
Mid Market
12.72%
Enterprise
4.61%
Deployment
Zendesk Support Suite logo
Zendesk Support Suite
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
AWeber logo
AWeber
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zendesk Support Suite logo
Zendesk Support Suite
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
AWeber logo
AWeber
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zendesk Support Suite logo
Zendesk Support Suite
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AWeber logo
AWeber
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Zendesk Support Suite logo
Zendesk Support Suite
See all alternatives
AWeber logo
AWeber
See all alternatives
Company Details
Zendesk Support Suite logo
Zendesk Support Suite
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007
AWeber logo
AWeber
  • By AWeber Communications, Inc.
  • Located in Chalfont, Pennsylvania, United States
  • Founded in 1998