Zoho CRM vs BigContacts

Take a look at how Zoho CRM and BigContacts stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho CRM scores 4.1 out of 5 from 2438 reviews, while BigContacts has been rated 4.5 out of 5 from 77 reviews.
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Zoho CRM Logo

Zoho CRM

4.1
(2,438)
BigContacts Logo

BigContacts

4.5
(77)
At a Glance
Zoho CRM Logo
Zoho CRM
Starting at:
$14.00/seat/month
BigContacts Logo
BigContacts
Starting at:
$10.00/seat/month
Overview
Zoho CRM Logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
BigContacts Logo
BigContacts
BigContacts is a great CRM platform that’s web-based and specifically designed for small businesses. As a full-featured CRM system, it’s a great, easy-to-use platform that doesn't require a steep learning curve from its users, regardless if you’re a small business or a larger enterprise. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
BigContacts
View 5 images
BigContacts Screenshots
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Pricing
Zoho CRM Logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
BigContacts Logo
BigContacts
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Enterprise
$0.00
per seat / month
Big
$10.00
per seat / month
Bigger
$20.00
per seat / month
Biggest
$30.00
per seat / month
See all pricing
Pros and Cons
Zoho CRM Logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
BigContacts Logo
BigContacts
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Zoho CRM Logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
BigContacts Logo
BigContacts
Small Business
75.32%
Mid Market
24.68%
Enterprise
0.0%
Deployment
Zoho CRM Logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
BigContacts Logo
BigContacts
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zoho CRM Logo
Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
BigContacts Logo
BigContacts
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zoho CRM Logo
Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BigContacts Logo
BigContacts
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Zoho CRM Logo
Zoho CRM
Total integrations: 37
  • 123FormBuilder Formerly 123ContactForm
  • ActiveCampaign for Marketing
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Campaign Monitor
  • Clappia
  • Creatio
  • Emma
  • GoTo Connect
  • GoToMeeting
  • Hunter
  • Instapage
  • Involve.Me
  • JivoChat
  • Jotform
  • Landbot
  • Nextiva
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop for Mac
  • Salesforce Sales Cloud
  • SharpSpring from Constant Contact
  • Shift4Shop
  • SupportBee
  • Tidio
  • Unbounce
  • Zoho Assist
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • ZoomInfo
BigContacts Logo
BigContacts
Total integrations: 6
  • 123FormBuilder Formerly 123ContactForm
  • ActiveCampaign for Marketing
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Campaign Monitor
  • Clappia
  • Creatio
  • Emma
  • GoTo Connect
  • GoToMeeting
  • Hunter
  • Instapage
  • Involve.Me
  • JivoChat
  • Jotform
  • Landbot
  • Nextiva
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop for Mac
  • Salesforce Sales Cloud
  • SharpSpring from Constant Contact
  • Shift4Shop
  • SupportBee
  • Tidio
  • Unbounce
  • Zoho Assist
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • ZoomInfo
Top Alternatives
Zoho CRM Logo
Zoho CRM
See all alternatives
BigContacts Logo
BigContacts
See all alternatives
Company Details
Zoho CRM Logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000
BigContacts Logo
BigContacts
  • By BigContacts, LLC
  • Located in Alpharetta, GA, United States
  • Founded in 2006