Suggested products
Zoho CRM vs Pipedrive Comparison
At a Glance
CRM Software
CRM Software
Overview
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to their… Learn more
Mid Market
Small Business
Pipedrive
Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built usi… Learn more
Enterprise
Mid Market
Small Business
Pricing
Standard
$14
per user, per month
Professional
$23
per user, per month
Enterprise
$40
per user, per month
Ultimate
$52
per user, per month
Free Trial Available
Pricing Available
Essential
$15
per user, per month
Advanced
$29
per user, per month
Professional
$59
per user, per month
Enterprise
$109
per user, per month
Free Trial Available
Pricing Available
Pros & Cons
Zoho CRM Pros
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Free plan available for smaller companies
- Predictive sales features and AI insights
- Holistic team and schedule management
Zoho CRM Cons
- Not the best tutorials for beginners
- Integrations can be a little clunky
Pipedrive Pros
- Straightforward and intuitive user interface
- Unlimited custom fields for collecting customer information
- Easily track deals, values, and win probabilities
- Access custom reports to track recurring revenue
- Examine individual sales calls, emails, and demos
- Unlock source data reports to track where leads come from
- Access AI sales assistance support
Pipedrive Cons
- Limited functionality for bigger businesses
- Problems with list separation
Screenshots
Zoho CRM
Pipedrive
Videos
Zoho CRM
Pipedrive
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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