Zoho CRM vs Salesforce Marketing Cloud

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Zoho CRM CRM Software logo

Zoho CRM

4.1
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At a Glance
Zoho CRM CRM Software logo
Zoho CRM
Starting at:
$14.00/seat/month
Salesforce Marketing Cloud Marketing Automation Software logo
Salesforce Marketing Cloud
Starting at:
$1250.00//month
Overview
Zoho CRM CRM Software logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
Zoho CRM screenshot 1
Zoho CRM screenshot 2
Zoho CRM screenshot 3
Zoho CRM screenshot 4
Zoho CRM screenshot 5
Zoho CRM screenshot 6
Zoho CRM screenshot 7
Salesforce Marketing Cloud Marketing Automation Software logo
Salesforce Marketing Cloud
Salesforce Marketing Cloud is a comprehensive digital marketing platform that enables businesses to create and manage personalized customer journeys across multiple channels, including email, social media, mobile, and web. It leverages AI to automate marketing processes, analyze customer data, an... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
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Pricing
Zoho CRM CRM Software logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Salesforce Marketing Cloud Marketing Automation Software logo
Salesforce Marketing Cloud
Free trial available
Free plan available
Billing type Recurring Subscription
Marketing Cloud Engagement
$1250.00
per / month
Marketing Cloud Account Engagement
$1250.00
per / month
Marketing Cloud Growth Edition
$1500.00
per / month
Marketing Cloud Intelligence
$3000.00
per / month
Data Cloud for Marketing
$108000.00
per / year
Marketing Cloud Personalization
$108000.00
per / year
See all pricing
Pros and Cons
Zoho CRM CRM Software logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Salesforce Marketing Cloud Marketing Automation Software logo
Salesforce Marketing Cloud
Pros
  • Comprehensive suite covering multiple marketing channels.
  • Advanced AI capabilities for personalized customer engagement.
  • Seamless integration with Salesforce CRM and other platforms.
  • Robust analytics and reporting tools.
  • Scalable to meet the needs of large enterprises.
Cons
  • High cost, potentially prohibitive for small to midsize businesses.
  • Complex setup and steep learning curve.
  • Additional costs for training and support services.
  • User interface can be overwhelming for new users.
  • Limited flexibility in pricing models.
Reviewer's Segments
Zoho CRM CRM Software logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Salesforce Marketing Cloud Marketing Automation Software logo
Salesforce Marketing Cloud
Insufficient data to show segment split
Deployment
Zoho CRM CRM Software logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Salesforce Marketing Cloud Marketing Automation Software logo
Salesforce Marketing Cloud
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zoho CRM CRM Software logo
Zoho CRM
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Salesforce Marketing Cloud Marketing Automation Software logo
Salesforce Marketing Cloud
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Zoho CRM CRM Software logo
Zoho CRM
  • Documentation
  • In Person
  • Live Online
  • Videos
  • Webinars
Salesforce Marketing Cloud Marketing Automation Software logo
Salesforce Marketing Cloud
  • Documentation
  • In Person
  • Live Online
  • Videos
  • Webinars
Integrations
Zoho CRM CRM Software logo
Zoho CRM
Total integrations: 82
  • Acquire.io
  • AliveChat
  • ApexChat
  • Apollo.io
  • Appy Pie
  • Asana
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Box
  • Brevo Marketing Platform
  • BuiltWith
  • Calendar
  • Campayn
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Creatio
  • Deskxpand
  • Domain.com
  • Dropbox
  • Folderly
  • Genesis Pro
  • GoTo Connect
  • GoToMeeting
  • Google Analytics
  • Goolara Symphonie
  • HubSpot
  • Hunter
  • Incrowd Interview
  • Instapage
  • Involve.Me
  • JangoMail
  • Jira
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Lyne.ai
  • MCA Suite
  • Mailture
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Quo
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesforce Sales Cloud
  • Shift4Shop
  • Shopify
  • Skuid
  • Slack
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveyMonkey
  • SurveySparrow
  • SysTools IMAP Migration Tool
  • Textdrip
  • Tidio
  • Trello
  • UENI
  • Unbounce
  • Userlike
  • Xperify
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • ZoomInfo
Salesforce Marketing Cloud Marketing Automation Software logo
Salesforce Marketing Cloud
Total integrations: 12
  • Acquire.io
  • AliveChat
  • ApexChat
  • Apollo.io
  • Appy Pie
  • Asana
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Box
  • Brevo Marketing Platform
  • BuiltWith
  • Calendar
  • Campayn
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Creatio
  • Deskxpand
  • Domain.com
  • Dropbox
  • Folderly
  • Genesis Pro
  • GoTo Connect
  • GoToMeeting
  • Google Analytics
  • Goolara Symphonie
  • HubSpot
  • Hunter
  • Incrowd Interview
  • Instapage
  • Involve.Me
  • JangoMail
  • Jira
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Lyne.ai
  • MCA Suite
  • Mailture
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Quo
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesforce Sales Cloud
  • Shift4Shop
  • Shopify
  • Skuid
  • Slack
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveyMonkey
  • SurveySparrow
  • SysTools IMAP Migration Tool
  • Textdrip
  • Tidio
  • Trello
  • UENI
  • Unbounce
  • Userlike
  • Xperify
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • ZoomInfo
Top Alternatives
Zoho CRM CRM Software logo
Zoho CRM
See all alternatives
Salesforce Marketing Cloud Marketing Automation Software logo
Salesforce Marketing Cloud
See all alternatives
Company Details
Zoho CRM CRM Software logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000
Salesforce Marketing Cloud Marketing Automation Software logo
Salesforce Marketing Cloud
  • By Salesforce
  • Located in San Francisco, California
  • Founded in 1999