Suggested products
Zoho CRM vs SugarCRM Comparison
At a Glance
CRM Software
CRM Software
Overview
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to their… Learn more
Mid Market
Small Business
SugarCRM
SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to mana… Learn more
Enterprise
Mid Market
Small Business
Pricing
Standard
$14
per user, per month
Professional
$23
per user, per month
Enterprise
$40
per user, per month
Ultimate
$52
per user, per month
Free Trial Available
Pricing Available
Market Starting
$1000
Per Month
Sell Starting
$49
Per Month
Enterprise
$85.00
Per Month
Server Starting
$80
Per Month
Pricing Available
Pros & Cons
Zoho CRM Pros
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Free plan available for smaller companies
- Predictive sales features and AI insights
- Holistic team and schedule management
Zoho CRM Cons
- Not the best tutorials for beginners
- Integrations can be a little clunky
SugarCRM Pros
There is not sufficient information
SugarCRM Cons
There is not sufficient information
Screenshots
Zoho CRM
SugarCRM
Videos
Zoho CRM
SugarCRM
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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