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Start selling digital products with Crevio
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
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At a Glance
Overview
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer m... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$20.00
/ month
Professional
$35.00
/ month
Enterprise
$50.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
Pros and Cons
- There are plenty of reporting features that provide customer insights and agent performance data
- A range of templates are available to help you respond to customers quickly and effectively
- You get real-time insights into support operations
- There’s a good free plan for new users
- The wealth of features on offer can make it harder for beginners to pick up the software.
- Free plan for up to 10 users
- Cloud-based environment for quick scaling
- Multi-cloud chat windows
- Workflow automation and easy data entry
- Extensive customer support
- Only available in English
- Not suitable for on-premises deployment
Reviewer's Segments
Small Business
71.7%
Mid Market
24.65%
Enterprise
3.65%
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
27
- Adobe Connect
- Amazon SES
- Asana
- Bigin by Zoho CRM
- Clearbit
- ClickDesk
- CloudTalk
- FreshBooks
- FullContact
- GoTo Connect
- Google Workspace
- Grammarly
- Help Scout
- Helpdesk
- Intuit Mailchimp
- Jira
- LiveHelpNow
- Microsoft Exchange
- Pinecone
- Plivo
- Ring Central
- Smith.ai Live Website Chat
- SupportBee
- SurveyMonkey
- TeamViewer
- Tidio
- UserVoice
- Zoho Assist
- Zoho Bookings
- Zoho Cliq
- Zoho Creator
- Zoho Flow
- Zoho Forms
- Zoho Marketing Automation
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoho Subscriptions
- Zoho Vault
- n8n
Total integrations:
16
- Adobe Connect
- Amazon SES
- Asana
- Bigin by Zoho CRM
- Clearbit
- ClickDesk
- CloudTalk
- FreshBooks
- FullContact
- GoTo Connect
- Google Workspace
- Grammarly
- Help Scout
- Helpdesk
- Intuit Mailchimp
- Jira
- LiveHelpNow
- Microsoft Exchange
- Pinecone
- Plivo
- Ring Central
- Smith.ai Live Website Chat
- SupportBee
- SurveyMonkey
- TeamViewer
- Tidio
- UserVoice
- Zoho Assist
- Zoho Bookings
- Zoho Cliq
- Zoho Creator
- Zoho Flow
- Zoho Forms
- Zoho Marketing Automation
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoho Subscriptions
- Zoho Vault
- n8n
Top Alternatives
Categories
Common categories include: Help Desk Software and Live Chat Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Agile CRM
- Located in Plano, Texas, United States
- Founded in 2013
