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At a Glance
Overview
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer m... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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AWeber is one of the more prominent email marketing platforms owing to the brand being around for a while. The platform is known for simplifying email marketing campaigns through an extensive range of tools that help companies grow their contacts. The platform offers pre-built email campaigns, ac... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$20.00
/ month
Professional
$35.00
/ month
Enterprise
$50.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
AWeber Free
$0.00
/ month
AWeber Pro
$19.99
/ month
Pros and Cons
- There are plenty of reporting features that provide customer insights and agent performance data
- A range of templates are available to help you respond to customers quickly and effectively
- You get real-time insights into support operations
- There’s a good free plan for new users
- The wealth of features on offer can make it harder for beginners to pick up the software.
- Intuitive list management tools
- Supports PayPal integration that provides accurate sales tracking
- Comprehensive education tools and media for tutorials
- Great selection of landing page templates
- Quite expensive versus competitors
- Deliverability rates are below average
Reviewer's Segments
Small Business
71.7%
Mid Market
24.65%
Enterprise
3.65%
Small Business
82.67%
Mid Market
12.72%
Enterprise
4.61%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
27
- Adobe Connect
- Asana
- Automate.io
- Automizy
- Bigin by Zoho CRM
- Blogger
- Castos
- Clearbit
- Demio
- Divi
- Domain.com
- Duda
- EasyWebinar
- Elastic Email
- Elegant Themes
- Elementor
- Elementor Hosting
- EverWebinar
- Formidable Forms
- Ghost
- GoTo Connect
- GoToWebinar
- Google Workspace
- Grammarly
- Hello Bar
- Helpdesk
- HostGator Website Builder
- HostWP.io
- Hostinger Website Builder
- HubSpot Email Hosting
- Interact
- Intuit Mailchimp
- Involve.Me
- Jira
- Jotform Apps
- Landingi
- Learnworlds
- Livestorm
- MyOwnConference
- Namecheap Website Builder
- Network Solutions
- PayHip
- Pinecone
- Podia
- Populr
- Proof Pulse
- Purlem
- RavenTools
- Rewind AI
- Ring Central
- SMTP.com
- Sellfy
- Sendowl
- Shift4Shop
- ShortStack
- Site123
- Smith.ai Live Website Chat
- Squarespace
- SurveyMonkey
- Survicate
- TeamViewer
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Unbounce
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
- Webinato
- Wistia
- Wpforms
- Zoho Assist
- Zoho Bookings
- Zoho Cliq
- Zoho Creator
- Zoho Flow
- Zoho Forms
- Zoho Marketing Automation
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoho Subscriptions
- Zoho Vault
- iPage by Bluehost
- rasa.io
Total integrations:
62
- Adobe Connect
- Asana
- Automate.io
- Automizy
- Bigin by Zoho CRM
- Blogger
- Castos
- Clearbit
- Demio
- Divi
- Domain.com
- Duda
- EasyWebinar
- Elastic Email
- Elegant Themes
- Elementor
- Elementor Hosting
- EverWebinar
- Formidable Forms
- Ghost
- GoTo Connect
- GoToWebinar
- Google Workspace
- Grammarly
- Hello Bar
- Helpdesk
- HostGator Website Builder
- HostWP.io
- Hostinger Website Builder
- HubSpot Email Hosting
- Interact
- Intuit Mailchimp
- Involve.Me
- Jira
- Jotform Apps
- Landingi
- Learnworlds
- Livestorm
- MyOwnConference
- Namecheap Website Builder
- Network Solutions
- PayHip
- Pinecone
- Podia
- Populr
- Proof Pulse
- Purlem
- RavenTools
- Rewind AI
- Ring Central
- SMTP.com
- Sellfy
- Sendowl
- Shift4Shop
- ShortStack
- Site123
- Smith.ai Live Website Chat
- Squarespace
- SurveyMonkey
- Survicate
- TeamViewer
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Unbounce
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
- Webinato
- Wistia
- Wpforms
- Zoho Assist
- Zoho Bookings
- Zoho Cliq
- Zoho Creator
- Zoho Flow
- Zoho Forms
- Zoho Marketing Automation
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoho Subscriptions
- Zoho Vault
- iPage by Bluehost
- rasa.io
Top Alternatives
Categories
Common categories include: Digital Customer Service Platforms.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By AWeber Communications, Inc.
- Located in Chalfont, Pennsylvania, United States
- Founded in 1998
