Zoho SalesIQ vs Freshchat
Take a look at how Zoho SalesIQ and Freshchat stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho SalesIQ scores 4.4 out of 5 from 250 reviews, while Freshchat has been rated 4.5 out of 5 from 306 reviews.
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At a Glance
Overview
Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and engage with their website visitors in real time. It offers a wide range of features including website visitor tracking, chat support, lead capture, and analytics. As part of the overall Zoho eco... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$10.00
/ month
Professional
$17.00
/ month
Enterprise
$25.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Reviewer's Segments
Small Business
72.8%
Mid Market
21.2%
Enterprise
6.0%
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
10
- Calendly
- Freshdesk
- Freshsales
- Google Analytics 360 Formerly Google Analytics Premium
- Helpdesk
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jimdo
- Pinecone
- Shopify
- TeamViewer
- Wix
- WooCommerce
- Zoho Campaigns
- Zoho Flow
- Zoho Marketing Automation
- Zowie
Total integrations:
9
- Calendly
- Freshdesk
- Freshsales
- Google Analytics 360 Formerly Google Analytics Premium
- Helpdesk
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jimdo
- Pinecone
- Shopify
- TeamViewer
- Wix
- WooCommerce
- Zoho Campaigns
- Zoho Flow
- Zoho Marketing Automation
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software, Customer Self-Service Software, Conversational Marketing Software, and Chatbots Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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