Zoho SalesIQ vs Freshchat

Take a look at how Zoho SalesIQ and Freshchat stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho SalesIQ scores 4.4 out of 5 from 250 reviews, while Freshchat has been rated 4.5 out of 5 from 306 reviews.
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Zoho SalesIQ Logo

Zoho SalesIQ

4.4
(250)
Freshchat Logo

Freshchat

4.5
(306)
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At a Glance
Zoho SalesIQ Logo
Zoho SalesIQ
Starting at:
$10.00/month
Freshchat Logo
Freshchat
Starting at:
$15.00/month
Overview
Zoho SalesIQ Logo
Zoho SalesIQ
Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and engage with their website visitors in real time. It offers a wide range of features including website visitor tracking, chat support, lead capture, and analytics. As part of the overall Zoho eco... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho SalesIQ
View 5 images
Zoho SalesIQ Screenshots
Freshchat Logo
Freshchat
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshchat
View 6 images
Freshchat Screenshots
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Pricing
Zoho SalesIQ Logo
Zoho SalesIQ
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Basic
$10.00
/ month
Professional
$17.00
/ month
Enterprise
$25.00
/ month
See all pricing
Freshchat Logo
Freshchat
Free trial available
Free plan available
Billing type Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Reviewer's Segments
Zoho SalesIQ Logo
Zoho SalesIQ
Small Business
72.8%
Mid Market
21.2%
Enterprise
6.0%
Freshchat Logo
Freshchat
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Deployment
Zoho SalesIQ Logo
Zoho SalesIQ
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshchat Logo
Freshchat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zoho SalesIQ Logo
Zoho SalesIQ
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshchat Logo
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zoho SalesIQ Logo
Zoho SalesIQ
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshchat Logo
Freshchat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Zoho SalesIQ Logo
Zoho SalesIQ
Total integrations: 10
  • Calendly
  • Freshdesk
  • Freshsales
  • Google Analytics 360 Formerly Google Analytics Premium
  • Helpdesk
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jimdo
  • Pinecone
  • Shopify
  • TeamViewer
  • Wix
  • WooCommerce
  • Zoho Campaigns
  • Zoho Flow
  • Zoho Marketing Automation
  • Zowie
Freshchat Logo
Freshchat
Total integrations: 9
  • Calendly
  • Freshdesk
  • Freshsales
  • Google Analytics 360 Formerly Google Analytics Premium
  • Helpdesk
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jimdo
  • Pinecone
  • Shopify
  • TeamViewer
  • Wix
  • WooCommerce
  • Zoho Campaigns
  • Zoho Flow
  • Zoho Marketing Automation
  • Zowie
Top Alternatives
Zoho SalesIQ Logo
Zoho SalesIQ
See all alternatives
Freshchat Logo
Freshchat
See all alternatives
Company Details
Zoho SalesIQ Logo
Zoho SalesIQ
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000
Freshchat Logo
Freshchat
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010