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Zoho SalesIQ vs Zoho Desk Comparison

Zoho SalesIQ vs Zoho Desk Comparison
Zoho SalesIQ
Zoho Desk

At a Glance

4.3

Live Chat Software

Starting at $0

Per Month

4.4

Help Desk Software

Starting at $20

Per Month

Overview

Zoho SalesIQ

Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and engage with their website visitors in real time. It offers a wide range of features including website visitor tracking, chat support, lead capture, and analytics. As part of the overall Zoho ecosys…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Zoho Desk

Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer mood…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Free

$0

Per Month

Basic

$10

Per Month

Professional

$17

Per Month

Enterprise

$25

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Standard

$20

Per Month

Professional

$35

Per Month

Enterprise

$50

Per Month

See Pricing Details

Free Trial Available

Pricing Available

Pros & Cons

Zoho SalesIQ Pros

There is not sufficient information

Zoho SalesIQ Cons

There is not sufficient information

Zoho Desk Pros

  • There are plenty of reporting features that provide customer insights and agent performance data
  • A range of templates are available to help you respond to customers quickly and effectively
  • You get real-time insights into support operations
  • There’s a good free plan for new users

Zoho Desk Cons

  • The wealth of features on offer can make it harder for beginners to pick up the software.

Screenshots

Zoho SalesIQ

Zoho Desk

Videos

Zoho SalesIQ

Zoho Desk

Building Blocks of Guided Conversation | Zoho Desk

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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