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ZoomInfo Chat vs Zoho Desk Comparison

ZoomInfo Chat vs Zoho Desk Comparison
ZoomInfo Chat
Zoho Desk

At a Glance

4.4

Live Chat Software

Pricing Not Available

4.4

Help Desk Software

Starting at $20

Per Month

Overview

ZoomInfo Chat

ZoomInfo chat is a live chat software that creates the perfect balance between human-first experiences that delivers highly targeted tools and features for critical visitors and audiences. ZoomInfo chat also has the ability to create perfectly scalable personalized AI-driven nurture experiences whil…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Zoho Desk

Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer mood…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

See Pricing Details

Free Trial Available

Standard

$20

Per Month

Professional

$35

Per Month

Enterprise

$50

Per Month

See Pricing Details

Free Trial Available

Pricing Available

Pros & Cons

ZoomInfo Chat Pros

There is not sufficient information

ZoomInfo Chat Cons

There is not sufficient information

Zoho Desk Pros

  • There are plenty of reporting features that provide customer insights and agent performance data
  • A range of templates are available to help you respond to customers quickly and effectively
  • You get real-time insights into support operations
  • There’s a good free plan for new users

Zoho Desk Cons

  • The wealth of features on offer can make it harder for beginners to pick up the software.

Screenshots

ZoomInfo Chat

Zoho Desk

Videos

ZoomInfo Chat

How to Unite Marketing & Sales for Explosive Revenue Growth

Zoho Desk

Building Blocks of Guided Conversation | Zoho Desk

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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